Can I create email campaign directly from a Google spreadheet?

Yes – you can. To achieve that install the MailKing Google Sheets add-on from here.

Can I schedule a campaign to be sent out later at a certain time?

Yes – you can. A short support note explaining how do that is here.

Does MailKing saves email address lists for future use again?

Yes. The email list is saved as part of your campaign. To send a follow-up campaign to the same set of recipients, just clone your existing campaign. The support note explaining how to do that is here.

Does MailKing supports Constant Contacts, HubSpot or other templates?

We do not have support for Campaign Monitor, but you can convert any email to a template (i.e., send a test email to you and then convert it cloudHQ/ Gmail template). Please watch the video here:

How does MailKing handle bounced email messages?

cloudHQ has an intelligent algorithm to recognize “bounced” email messages. All email addresses which are bounced will be automatically added to your Suppression/Unsubscribe list. When an email address is in the suppression/unsubscribe list, your campaigns will never be sent to that email address. You can manage your unsubscribes and suppressed email addresses by clicking on the Unsubscribe tab.

Can I personalize subject lines?

Yes – you can add merge tags to your subject. So if you have a subject like like this: 

Email sent to *|EMAIL|* 

Then the subject will be replaced with an email merge tag (cell from the column named Email).

How does MailKing send your emails?

The MailKing sends emails using your own Gmail account and not a 3rd party email server that other email marketing software use.

The MailKing acts as an automated replacement for you manually sending out emails one by one from your Gmail account. All send email messages are 100% the same as emails you would personally send via Gmail. In other words, your recipients (and spam filters) cannot distinguish email messages sent manually through Gmail from email messages sent via MailKing.

Why do email messages sent by MailKing have better delivery than MailChimp, ConstantContant, or similar services?

MailKing sends emails through your Google Gmail / Google Workspace account. You can imagine Mailking as someone sitting in front of your Gmail and sending emails. Thus, your recipients (and spam filters) cannot distinguish email messages sent manually through Gmail from email messages sent via MailKing.

Because of the above, the delivery rate of your message is much, much better: your emails will not go automatically into the Promotion folder, be marked as spam, etc. In other words, a major benefit of sending your email campaigns using MailKing is that your emails are not normally flagged as spam.

How can I find all recipients (email addresses) who unsubscribed from my campaign?

You can easily do that by going to the MailKing dashboard and clicking on the Unsubscribed tab. Learn about the MailKing dashboard features for managing unsubscribed contacts in the help article Understanding MailKing Dashboard.

Do you have tips or suggestion how to ensure that my emails do not go into spam

Yes. We have some suggestions and tips. Please read details here.

Can I schedule sending of messages using the MailKing campaign manager?

Yes, you can. MailKing campaign manager provides an option to schedule your campaigns. You can select the day, date, and time when you want the message to be sent.
Click the show advanced settings in your editor, and select the “Schedule campaign to be started at a specified time (your timezone).”

How many emails can you really send with MailKing?

Gmail officially claims that with a regular Gmail account you can send 500 emails per day and with a Google Workspace account, you can send 2,000 emails per day. Mailking will automatically throttle your sending to comply with Gmail limitations. You can read more about this in the support note How many emails can you really send with MailKing or Auto Follow Up?

What distinguishes between the MailKing marketing campaign manager and Gmail Templates by cloudHQ?

The MailKing marketing campaign manager and Gmail Templates by differ in their primary functions and features. While Gmail Templates provides pre-built email templates that can be customized and inserted into emails, MailKing is a comprehensive marketing campaign management solution that allows you to create, schedule, and track email campaigns. MailKing also offers email and text campaign functionality. Notably, MailKing can also incorporate the email templates created by Gmail Templates, giving you even more flexibility and options for your campaigns.

Does cloudHQ's MailKing Campaign Manager send email messages to multiple recipients by adding email addresses to the BCC field?

No, cloudHQ’s MailKing Campaign Manager does not send email messages by adding multiple email addresses to the BCC field. Instead, MailKing ensures a more personalized touch by sending individual emails to each recipient. This not only enhances email deliverability but also ensures that each recipient receives a tailored experience, preventing the appearance of a mass email. Rest assured, your emails will be sent individually to each of your chosen recipients.

Can MailKing send SMS text campaigns from Gmail?

Yes, MailKing can send SMS text campaigns directly from Gmail. This feature allows for the creation and management of text message campaigns within the familiar interface of Gmail, offering a convenient and efficient way to reach out to contacts via SMS. For detailed information and guidance on how to utilize this feature, you can visit the following article: How to send text campaigns via MailKing

How to add unsubscribe button or link?

All your unsubscribes are listed in the MailKing dashboard. Through the dashboard, you can add recipient to your unsubscribe list, remove recipients from the list, etc. An overview of the MailKing dashboard functionalities can be found in the support note Understanding MailKing Dashboard.

What is the main benefit of sending bulk emails (email campaigns) via Mailking?

MailKing sends email campaigns directly from your personal Gmail or Google Workspace account. A significant advantage of using MailKing for email campaigns is the reduced likelihood of your messages being classified as spam or relegated to the promotions tab by your recipients’ email services, such as Gmail, Yahoo, or Office 365. This contrasts with the higher propensity for traditional email marketing platforms’ messages to be filtered. This is because MailKing is using your private Gmail or Google Workspace for sending, rather than relying on a generic email server intended for commercial use.

How can I manage my unsubscribe list?

All your unsubscribes are listed in MailKing dashboard. Thru dashboard you can add recipients to your unsubscribe list, remove from the list, etc. Overiview of the MailKing dashboard functionalities can be found in the support note Understading MailKing Dasboard

How can I add attachment to my campaigns?

To attach files to your campaigns, click the ‘attachments’ section in the HTML designer or the attachment icon if you’re using the text editor. The files you attach will be stored in cloudHQ, and recipients will need to click a link to download them. Currently, due spam and privacy reasons Mailking doesn’t support traditional file attachments (attachments added at end of the email).
The instructions on how to add attachments to your campaigns are in support note How to add attachments to your email campaign

How can I remove contact which unsubscribed from my campaign?

If someone accidentally opts out of your campaign, you can take them off the unsubscribe list. Just head to the Mailing Dashboard and click on the Unsubscribes tab. From there, you can locate the contact and remove them from the list.

How can I copy my campaign? Or how do I send the same or a similar campaign to a different group of people?

I realized that I left out some contacts from my mass email. Can you please guide me on how to send the same email campaign to a different group
To resend your email campaign to a different set of contacts and edit the content:

  1. Go to your MailKing dashboard by clicking on the “Campaigns” button in your Gmail interface.
  2. Locate the campaign you previously sent from the list of campaigns displayed. Click on the “Clone” (represented with a duplicate or copy symbol) next to your campaign. This action creates a new draft of the original campaign that you can edit.
  3. Edit the campaign and import the new set of contacts you wish to send this campaign to. You can upload a list from a Google Sheet, select from Google Contacts, or manually input their email addresses.
  4. Send the campaign

The steps to copy or clone your campaign can be found in the support article How to create a copy of your email campaign.

My campaign is paused – how can I start it?

I made a payment and all email is showing “paused”. what to do?
To start a paused campaign again, just click the Resume Sending button. For details on how to resume, pause, or change your campaign, visit our support guide How to resume, pause or edit your campaign.

Can I send an email campaign using different email addresses?

can send campaign from email aliases?
You can use an email alias to send your email campaigns, instead of directly using your Gmail or Google Workspace account. For instance, your alias could be, while your primary account is Remember, emails sent from an alias aren’t digitally signed, making them more prone to being marked as spam. For guidance on setting up aliases and using them to send campaigns, check out our support article How to send your campaign from an alias or different “From” addresses.

Can I manage campaings from multiple emails addresses (empyloyees) from the same dashboard on MailKing?

Currently, MailKing does not offer a single dashboard for managing the campaigns of all your employees (team members or other Gmail accounts). Each Gmail or Google Workspace account must handle its campaigns on its own, but an admin can monitor everything through the Users tab. For guidance on how to manage MailKing users and view their MailKing dashboard, please visit How to manage cloudHQ users.

I have problem adding (importing) my email list into MailKing. How can I troubleshoot it?

When setting up an email list for your email marketing campaigns in MailKing, it’s common to run into issues with the list format. To fix these problems, a great solution is to use Google Sheets. This approach involves loading your list into Google Sheets to make sure it’s in a right format (CSV or Excel) that MailKing can work with. Here’s an easy guide to do it:

  1. Prepare Your Email List: Ensure your list is in a CSV or Excel format. These formats are compatible with both Google Sheets and MailKing.
  2. Import to Google Sheets:
    • Open Google Sheets in your web browser.
    • Choose File > Import, then upload your CSV or Excel list for your MailKing campaign. Google Sheets will turn it into a document.
    • Google Sheets will try to automatically organize your list correctly.
  3. Verify and Format Your List: After importing, check all data to ensure it’s correct. Have a specific column for email addresses, preferably labeled “Email”, as MailKing uses this to find email contacts.
    Fix any problems like missing information, extra spaces, or wrong data arrangement directly in Google Sheets.
  4. Use with MailKing: With your list checked and in the right format, you can now select and use it in MailKing directly through Google Sheets.

Using this method ensures your email list is properly set up for your campaigns in MailKing, helping avoid any import mistakes or format issues.

I have a question but I cannot find answer

Please check the support section MailKing Support Notes. If you still cannot find a support note or answer to your request, please email us at