Migration

About sync option “Replicate sharing meta-data for files I own”

NOTE: Replication of permission will work only if your organization’s cloud platform is authorized. I.e., in the case of SharePoint sync, then Office 365 needs to be authorized. If you select this option, cloudHQ will replicate sharing metadata (if possible). In other words, if you sync two cloud accounts, and you shared a folder in […]

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How to troubleshoot when certain files are not copied by sync?

If you noticed that certain files are not synced between your cloud apps, it’s probably because files are not on the cloud servers of your cloud provider. For example, if you are syncing from Google Drive, then it might be that your Google Drive Desktop sync did not upload data into Google server. Or perhaps, if […]

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How to monitor sync, backup or migration

You can monitor the status of your sync in several ways: You can go to the Dashboard and check if your sync pairs are running: You can go to the Synchronize tab and click View Events for general view of the status of a sync: You can go to the Synchronize tab and under each […]

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At what speed, or how long will the initial data transfer take?

Our two-way transfer rate averages from 1GB to about 10GB per hour per account (240GB per day per account). Our one-way migration transfer rate is up to 1TB per day per account. However, in many cases, especially if an account has a large number of small files and a large number of folders, it is […]

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What is “Catalog” event in sync events?

When you check the status of your sync https://www.cloudhq.net/synch_events, you will see different stages. One of them is the process of cataloging metadata. If there are a large amount of files that have been already transferred using some other method, then cloudHQ needs to catalog them. Sadly, cataloging is a very extensive operation (2x to 3x times […]

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