IT Admin: How to backup Box Enterprise or Box Business

The instructions below are designed to assist in backing up your Box Enterprise or Box Business, particularly in situations where data ownership is spread across different Box users. However, if your data is all consolidated and owned by an admin Box account, please refer to the support note IT Admin: How to backup Box admin […]

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IT Admin: How to install cloudHQ to your Box Business or Box Enterprise

If you are an admin for your company’s Box Business/Enterprise installation, then you can set up real-time backup or sync for any of your company’s Box accounts. Note that once you’ve connected your Box accounts, you can also replicate sharing metadata. Here’s how to install cloudHQ to your Box Business or Box Enterprise installation. Box […]

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How to create Amazon IAM user for cloudHQ sync / backup to Amazon S3

Introduction Create an IAM user Attach a policy Use an existing policy Create a custom policy Create access keys Copy the credentials Introduction Here are instructions to create an Amazon IAM user: Create a user in Amazon IAM: Name the user. For example: cloudHQ_backup_user Attach a policy. You have two choices. The simple way is […]

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How to enable cloudHQ (third-party application) in Box Enterprise / Box Business

Here are short instructions for how to enable cloudHQ or any third-party applications in Box Enterprise: Login to box.com as a Box administrator. Go to https://app.box.com/master/settings. Click on the Apps in left panel (app.box.com/master/settings/apps. Scroll down to Global App Setting and ensure that Disable published third party apps by default in not checked: If you […]

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