Free Email Tracker is free for anyone using Gmail™ or an email account hosted by G Suite. This service includes: Real-time notifications when your email is read SMS notifications when your email is read One-click “turn off” of the tracking when needed Link and attachment tracking within your emails A dashboard showing the status of […]
Email Tracker
How to set Unicode (UTF-8) encoding for outgoing Gmail messages
cloudHQ Free Email Tracker and MailKing require that Gmail sends outgoing messages using Unicode (UTF-8). Here are short steps how to ensure that your messages are send using Unicode: Sign-in to your Gmail Account. Click the gear icon located in the upper-right corner (Options > Mail Settings). In the “General tab” , scroll to the […]
How to disable (mute) subsequent desktop notifications
By default, Free Email Tracker will display desktop notifications each time the message is opened. If you do not want to receive any future notification for the email you can select “Mute notifications for this email”:
How can I access Email Tracker dashboard?
The Free Email Tracker dashboard is a cloudHQ web page where you can see whether someone has clicked the links on your message. To access the dashboard click on the cloudHQ icon that should now appear in the top righthand corner of your Gmail. Here is what you should see in cloudHQ icon: To access […]
In group emails, can Email Tracker tell who read the email?
Free Email Tracker is able to tell you who among multiple recipients have opened your email. We support multiple To, Cc, or Bcc recipients. The limit is 250 recipients. When you send an email to multiple recipients then your dashboard will show status for each of recipients:
Testing Email Tracker with another email account of mine
Tracking doesn’t work if a test email is sent and opened in the same Google Chrome browser (e.g. if you send an email from your email account to another account of you). This is because our Email Tracker has the intelligence to detect you are actually reading your own email so that you do not […]
For Email Tracker to work, is it necessary that the recipient enables showing images from the emails that I send?
If your recipients have ‘showing images’ enabled, then there is almost zero the margin of error of our tool. Still, there is a second method by which we can keep track of your e-mails: through the links contained in your email. So it is suggested to always include a link into your email like (i.e., […]
Does Email Tracker work in plain-text mode?
Since our tracking is image-based, you will not be able to use Free Email Tracker in plain-text mode. Plain-text mode strips all formatting and images, thus disabling our tracking pixel. If you would like to switch from plain text to rich text formatting in Gmail, open up a new compose window, click on the down […]
How do I remove the “Powered by cloudHQ Email Tracker” signature from my emails?
Free Email Tracker is 100% free solution which includes all features (unlimited email tracking, link tracking, SMS notifications, dashboard, etc.) at no cost. In order to promote our free version and help our business become more sustainable, we ask our users to keep the “Powered by cloudHQ Email Tracker” signatures in all emails sent with […]
How to disable SMS notification for individual messages
cloudHQ Free Email Tracker can notify you via SMS as soon as your email is opened by the recipient. However, you might not want to receive SMS notification for certain email and Free Email Tracker has an option for that. To disable SMS notification for a single email, click on disable SMS notification link inside […]