In Label Sharing for Gmail by cloudHQ, a “user” is any individual Gmail/Google Workspace account that participates in a shared label. Each account with access to that shared label requires its own license.
Account
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How to subscribe to cloudHQ mailing list
To subscribe to the cloudHQ mailing list, visit the cloudHQ website and navigate to your account page either directly via the URL provided or by clicking the “My Account” link. From there, click the “subscribe me” link under the “Mailing List” section. Subscribing offers benefits such as updates on new features, productivity tips, exclusive offers, and educational content on cloud storage management. If you wish to unsubscribe at any point, simply go back to the account settings page and click the “unsubscribe” link. This gives users complete control over their subscription and the communications they receive from cloudHQ.
Account Management: FAQ (Frequently Asked Questions)
Many answers to asked questions about cloudHQ account management and subscriptions.
How to enable cloudHQ access for users managing your delegated Gmail account
Learn how to provide cloudHQ access to users managing your delegated Gmail account. This guide explains why delegated users need separate cloudHQ credentials, how to convert your account from Google Sign-In to username/password authentication, and the steps required for delegated users to access cloudHQ features securely.
How to add licenses to an existing subscription
Table of Contents Log in to cloudHQ Navigate to My Account Select Application Add licenses Number of licenses Distribute licences (invite users) Log in to cloudHQ Ensure that you are logged into your cloudHQ account. To login into cloudHQ via website navigate to this url: https://www.cloudhq.net/login To login into cloudHQ from Gmail click on the […]
How to upgrade to a paid subscription
- Go to My Account
- Select cloudHQ app which you want to upgrade.
- Click on Updgrade
How to create a cloudHQ account
- Click on Sign up now
- Select application (i.e., Backup, Sync or Migration)
- Enter your email address
How to set up and enable two-factor authentication (2FA)
Two-factor authentication (2FA) is a way of adding additional security to your account. 2FA requires you to enter an extra code when you log in or perform some account-sensitive action.
Chargebacks and credit card disputes
Filing a chargeback against cloudHQ is a violation of our Terms of Service.
If a fraudulent purchase has been made with your credit card, please email us at support@cloudhq.net ASAP.
How to access cloudHQ account and invoices
NOTE: If you do not have an active subscription, and you paid by card, please email us the last 4 digits of card and first & last name on card used at support@cloudHQ.net. If you paid by PayPal, you should find your invoices there for your inactive account. Here is a step by step procedure on […]