How to troubleshoot Google Chrome extensions

Here are troubleshooting steps if you do not see cloudHQ chrome extension in your Gmail or see it, but the function is not working.
Check your browser and installed extensions.
Verify that Chrome Extension is installed and enabled.
Ensure that permissions requested by Chrome Extension are accepted.

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How to accept new extension permissions and re-enable Chrome extension?

When the cloudHQ extension is updated and needs to be renamed, a warning message will appear in the right-most icon on the menu bar. Click the right-most icon on the menu bar and the following message appears: “Customize and control Google Chrome. Something needs your attention – Click for details.” Click the link “*name of […]

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How to update your Chrome Browser

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Help and then About Google Chrome.
  4. The current version number is the series of numbers beneath the Google Chrome heading. 
  5. Chrome will check for updates when you’re on this page. To apply any available updates, click Relaunch.
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How to restart Chrome browser

All users who are using the Chrome browser can choose the following ways to restart the Chrome browser: Microsoft Windows users can click on Google Chrome menu button with the three dots in the upper right corner of your Chrome browser. Click the three dots button to open a menu, and click Exit as shown […]

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How to refresh cached images and files in Chrome

To reset cookies and clear cache in Chrome, please do the following: Start Google Chrome. Close all Gmail tabs. Click the vertical ellipsis icon  on the browser toolbar. Click More Tools. Select Clear Browsing Data: Select All Time for Time range. Tick Cached images and files to clear cache. Refresh browser: Google Support note on this: https://support.google.com/chrome/answer/95582. NOTE: Do […]

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