File size upload limits

There are always file size upload limits for different cloud services. These limits vary according to account types called “soft” limits, depending on a users’ storage plan. Some limits are hard-coded or built into the cloud app. NOTE: For cloudHQ free plans, the upload limit is 150MB. Here is a summary of the upload limits […]

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How to abort all emails in Multi Email Forward queue

In case that you accidentally typed a wrong email address for forwards or if you maybe accidentally selected wrong emails, you can abort and cancel sending of all emails in the queue. Here is how to do that: You can navigate to your dashboard by clicking the cloudHQ icon that should now appear in the […]

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How to enable camera & microphone (in popup)

When recording a video by clicking the upper right corner of Google Chrome browser, you might need to give permission to the extension access your camera and microphone to record video emails. Here is how to that: When window popup with video is opened click on ‘lock’ icon in upper right corner and select Always […]

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How to change camera used by Video Email

When recording a video, the Video Email by cloudHQ will use your default camera. However, that might not be the camera you want to use. To change your default camera do the following: Open your Google Chrome browser In Google Chrome browser, at the top right, click More and then Settings. At the bottom, click […]

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How to select multiple Google Calendars for your availability

Google Calendar allows you to create and have access to multiple calendars so you can keep track of different types of events, shared availability, and the availability of certain resources. Having multiple calendars is a great way to better organize your availability for meetings. The trick is to add multiple calendars that represent “layers” in […]

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How to enforce AWS server-side encryption on your Amazon backup bucket

Here are instructions for how to enforce AWS server-side encryption on your Amazon backup bucket: Select a bucket and select “Properties” from the drop-down menu: Select “Permissions,” then click “Edit bucket policy”: The policy editor will open: Enter a policy that will force all uploads to be encrypted. Here is an example of a policy that will […]

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Email Tracking Blocker: Troubleshooting

Here are a few troubleshooting steps if you do not see the cloudHQ chrome extension in your Gmail, or if you see it but the function is not working: Verify that the Chrome extension is installed and enabled. Please see How to verify that cloudHQ Chrome Extension is installed and enabled for assistance. If the extension is […]

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