How to change paper size for Save Emails as PDF

By default, Save Emails as PDF will use “letter” paper size. However, you can change your paper size to one of the following formats: A3, A4, A5, Letter and Legal size Go to cloudHQ Apps Dashoard: Select Save Emails as PDF icon: Click on Manage Settings: Choose paper size you want: Save changes to settings […]

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IT Admin: How to back up all your Office 365 Email accounts

cloudHQ can back up and archive all your Office 365 Mail accounts to the backup storage service of your choosing (your Google Drive, Dropbox, etc.). The setup is very simple (as explained below). Backup will organize as follows: – cloudHQ_sync – Backup of <email of user1> – Backup of Office 365 Main (<email of user1>) […]

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How to troubleshoot when certain files are not copied by sync?

If you noticed that certain files are not synced between your cloud apps, it’s probably because files are not on the cloud servers of your cloud provider. For example, if you are syncing from Google Drive, then it might be that your Google Drive Desktop sync did not upload data into Google server. Or perhaps, if […]

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How to enable Salesforce CRM Content in Salesforce

An illustration of how this is done can be seen at the Salesforce website here: https://help.salesforce.com/apex/HTViewHelpDoc?id=content_initialsetup.htm&language=en_US. Here are the instructions for how to do it: Enable Salesforce CRM: Go to Customize | Salesforce CRM Content | Settings and select Enable “Salesforce CRM Content” On the right side, click Edit, then select “Enable Salesforce CRM Content”: […]

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How to authorize Single Sign On (SSO) Box account

To authorize Box, which is SSO-managed, please follow the following instructions: 1. Log into cloudHQ.net, then click the “Box” icon: 2. When prompted to log into Box, do not enter a password. Only enter your email address, then click the “Log In” button. 3. You will be directed to your SSO provider (i.e. OneLogin). 4. Once […]

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How cloudHQ maps Basecamp 2 to filesystem

If “Sync only attached files (exclude all discussions, todos, and text documents)” is enabled, cloudHQ creates a folder for each Basecamp project and puts all project files (uploads or attachments to discussions) into that folder. You will see something like this in your Box, Dropbox or Google Drive account: <Project Name 1>/            […]

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