To verify that Chrome Extension is installed and enabled please follow the following steps: Start Google Chrome. Click the vertical ellipsis icon on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enable. If the extension is not installed please go to the cloudHQ Extensions page to install it.
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How to preview your SMS message
When sending emails to SMS you can verify how the message will look like before sending it to a mobile phone. Here are how to do that: Start composing the email and then click on “mobile icon”: Select phone number: Click on preview button in the composer: You should see a modal dialog with the […]
IT Admin: How to migrate Box Business / Enterprise content to Office365 Sharepoint Libraries
If you using Box only for shared data (i.e., you are not using Box for private storage), then it is best to migrate Box shared folders (team folders) to appropriate team SharePoint document libraries. To migrate Box accounts to Office365 Sharepoint sites, you need to create one-way sync pairs like this: Box Business (admin@acme.com)/team_folder_HR -> […]
How to set rules for automatic BCC or CC for Gmail
cloudHQ Auto BCC for Gmail helps you automatically add BCC/CC emails every time you compose an email or reply, forward email. You can flexibly set multiple “From” Google email accounts to match with its “BCC” & “CC” Emails. Here is how to set up rules and configure auto bcc or cc anyone on your emails […]
File size upload limits
There are always file size upload limits for different cloud services. These limits vary according to account types called “soft” limits, depending on a users’ storage plan. Some limits are hard-coded or built into the cloud app. NOTE: For cloudHQ free plans, the upload limit is 150MB. Here is a summary of the upload limits […]
How to abort all emails in Multi Email Forward queue
In case that you accidentally typed a wrong email address for forwards or if you maybe accidentally selected wrong emails, you can abort and cancel sending of all emails in the queue. Here is how to do that: You can navigate to your dashboard by clicking the cloudHQ icon that should now appear in the […]
How to enable camera & microphone for Video Email for Gmail (inside Gmail)
When recording a video inside your Gmail you might need to give permission to Gmail and cloudHQ to access your camera and microphone to record video emails. Here is how to do that: Open Chrome and go to your Gmail (https://mail.google.com) Click on the ‘padlock’ icon and click “Site settings” in the dropdown menu: In […]
How to enable camera & microphone (in popup)
When recording a video by clicking the upper right corner of Google Chrome browser, you might need to give permission to the extension access your camera and microphone to record video emails. Here is how to that: When window popup with video is opened click on ‘lock’ icon in upper right corner and select Always […]
How to change camera used by Video Email
When recording a video, the Video Email by cloudHQ will use your default camera. However, that might not be the camera you want to use. To change your default camera do the following: Open your Google Chrome browser In Google Chrome browser, at the top right, click More and then Settings. At the bottom, click […]
How to change Gmail label share to be read-only
Here is how to change to be read-only (the person who invited cannot modify emails): Go to https://www.cloudHQ.net. Go to the Share tab to check if you are the owner of the share (meaning you are the one who shared the label). If you are owner, you should see “Options” for members as shown: Click “Options” […]