How to check if cloudHQ extension is installed

To verify that Chrome Extension is installed and enabled please follow the following steps: Start Google Chrome. Click the vertical ellipsis icon  on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enable. If extension is not installed please go to cloudHQ Extensions page to install it.

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How to fix Yahoo! Mail authorization errors

In some cases, Yahoo! Mail authorization might fail. The reason might be because you do not have two-factor authentication enabled. You have two options: If you do not have two-factor authentication enabled then you need to enable 3rd-party access – by selecting “allow apps that use less security sign in” If you have two-factor authentication […]

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File size upload limits

There are always file size upload limits for different cloud services. These limits vary according to account types called “soft” limits, depending on a users’ storage plan. Some limits are hard-coded or built into the cloud app. NOTE: For cloudHQ free plans, the upload limit is 150MB. Here is a summary of the upload limits […]

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How to enable 3rd-party cookies in Google Chrome browser

NOTE: You must deinstall all “ad blocking” chrome extensions such as Privacy Badger, uBlock, etc. Enabling of 3rd-party cookies will not work if “ad blocking” chrome extensions are installed and enabled. cloudHQ chrome extensions require that 3rd-party cookies in Google Chrome browser are enabled. Here are the instructions how to enable 3rd-party cookies in your […]

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How to troubleshoot Office 365 OneDrive Business Authorization Errors

Here are the steps for how to troubleshoot OneDrive Business authorization errors: It could be that your OneDrive account is not fully provisioned. Check that your OneDrive Business account is fully provisioned. Go to https://portal.office.com/onedrive to verify that your OneDrive is fully provisioned. It could be that you are logged in into two different OneDrive Business […]

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