If you have problems with Gmail paste messing up your signatures install the latest version of Free Email Signature Generator by cloudHQ from here.
Troubleshooting
How to enable images in Yahoo Mail
Yahoo Mail has a security feature which does not allow loading of images on received email messages. Just use the following steps to show images within email messages.
Where are the cloudHQ extension icons in the Gmail window
Click the app launcher icon (9 – nine dots square icon) in the email window of Gmail, and all cloudHQ extension icons will be shown.
How to refresh cached images and files in Chrome
To reset cookies and clear cache in Chrome, please do the following: Start Google Chrome. Close all Gmail tabs. Click the vertical ellipsis icon on the browser toolbar. Click More Tools. Select Clear Browsing Data: Select All Time for Time range. Tick Cached images and files to clear cache. Refresh browser: Google Support note on this: https://support.google.com/chrome/answer/95582. NOTE: Do […]
What are the limitations and requirements of Multi Email Forward?
If you are using Multi Email Forward to forward a very large number of emails, please be aware of the following limitations. Daily Sending Limits (imposed by Google) NOTE: Email migration is NOT affected by Gmail Daily Sending Limits limits. So, if you are looking for a solution to migrate a large number of emails, […]
Can’t Unzip: folder is invalid or similar (Windows)
On Windows, you should simply be able to double click on the zipped file to unzip it. However, if you receive the following error: “folder is invalid” or “Decompression Failed” then follow the steps below for alternative unzipping processes. First, double-check to make sure the file has fully downloaded. If the file size has fully […]
How to check if a label has IMAP enabled
Log into your Gmail account at https://mail.google.com. Go to your Gmail settings, select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop). Verify the following: Enable IMAP should be selected. Do not limit the number of messages in an IMAP folder should be selected: Save the above settings. Go to the “Labels” tab (the direct link should […]
How to check if IMAP is enabled in Gmail or Google Workspace account
IMAP is a standard email protocol that stores email messages on a mail server and it also allows the end user or application to view and manipulate the messages as though they were stored locally on the end user’s computing device(s). The IMAP is required for the following cloudHQ operations: Backup of Gmail Migration from […]
How to reset cookies, clear and refresh cache in Chrome
To reset cookies and clear cache in Chrome, please do the following: Start Google Chrome. Click the vertical ellipsis icon on the browser toolbar. Click More Tools. Select Clear Browsing Data: Select “from the beginning of time”. Tick “Cookies and other site plugin data” to delete cookies. Tick “cached images and files” to clear only cache. Refresh browser: […]
How to check if cloudHQ extension is installed
To verify that Chrome Extension is installed and enabled please follow the following steps: Start Google Chrome. Click the vertical ellipsis icon on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enable. If the extension is not installed please go to the cloudHQ Extensions page to install it.