File size upload limits

There are always file size upload limits for different cloud services. These limits vary according to account types called “soft” limits, depending on a users’ storage plan. Some limits are hard-coded or built into the cloud app. NOTE: For cloudHQ free plans, the upload limit is 150MB. Here is a summary of the upload limits […]

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How to enable 3rd-party cookies in Google Chrome browser

NOTE: You must deinstall all “ad blocking” chrome extensions such as Privacy Badger, uBlock, etc. Enabling of 3rd-party cookies will not work if “ad blocking” chrome extensions are installed and enabled. cloudHQ chrome extensions require that 3rd-party cookies in Google Chrome browser are enabled. Here are the instructions how to enable 3rd-party cookies in your […]

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How to troubleshoot Office 365 OneDrive Business Authorization Errors

Here are the steps for how to troubleshoot OneDrive Business authorization errors: It could be that your OneDrive account is not fully provisioned. Check that your OneDrive Business account is fully provisioned. Go to https://portal.office.com/onedrive to verify that your OneDrive is fully provisioned. It could be that you are logged in into two different OneDrive Business […]

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Email Tracking Blocker: Troubleshooting

Here are a few troubleshooting steps if you do not see the cloudHQ chrome extension in your Gmail, or if you see it but the function is not working: Verify that the Chrome extension is installed and enabled. Please see How to verify that cloudHQ Chrome Extension is installed and enabled for assistance. If the extension is […]

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