To reset cookies and clear cache in Chrome, please do the following:

  • Start Google Chrome.
  • Click the vertical ellipsis icon tool icon on the browser toolbar.
  • Select Clear Browsing Data:
  • Select “from the beginning of time”. Tick “Cookies and other site plugin data” to delete cookies. Tick “cached images and files” to clear only cache.
  • Refresh browser:


  • Google Support note on this: