You may notice that files can have contrasting sizes when uploaded in OneDrive and in Dropbox. This is because of the differences in algorithm when calculating file sizes. OneDrive may report a different size than the file size in Dropbox. But this does not affect the actual size of the file in any way.
Troubleshooting
Why is storage usage different between Google Drive and OneDrive?
Google Drive and OneDrive have different storage sizes because they calculate storage usage quite differently. Here are some differences: Google Drive counts files in the trash against your storage quota. Google Drive counts versions of files against your storage quota (i.e., if a file is changed twice then it will use double of quota than a file that was changed just once). Google Drive does not count files which are in Google Docs format […]
How to troubleshoot an “Authorization with Gmail failed” error
The problem could be that your Gmail account has IMAP disabled for the “All Mail” label or that IMAP is disabled. So this is how to troubleshoot this error: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: “Enable IMAP” […]
How to troubleshoot slow Gmail synchronization
Here is how you can troubleshoot your Gmail account for slow synchronization with other cloud services in cloudHQ: Depending on your Google account type, you can have varying bandwidth allocations when synchronizing your Gmail with other cloud services in cloudHQ. Please refer to the image below for the table of bandwidth limits: Then please go to […]
Troubleshooting Google Drive storage full error (Storage quota limit for Google Drive has been reached)
Introduction Google Workspace Users Gmail User Google Workspace Users If you’re a Google Workspace Admin, allocate your organization’s storage and set user storage limits. Users will see a status bar showing their used storage in My Drive. When they reach their limit, they’ll be told to clear space. Please refer to the following support note […]