To reset cookies and clear cache in Chrome, please do the following:

  • Start Google Chrome.
  • Close all Gmail tabs.
  • Click the vertical ellipsis icon tool icon on the browser toolbar.
  • Click More Tools.
  • Select Clear Browsing Data:


  • Select All Time for Time range. Tick Cached images and files to clear cache.

  • Refresh browser:


  • Google Support note on this:
NOTE: Do not forget to restart your Chrome browser.