Below, we cover the troubleshooting steps for a few different kinds of problems: whether you can’t see Gmail Email Templates in your Gmail, or whether you can see it, but it’s not functioning properly. 1. General troubleshooting If you’re having issues with the Email Templates browser extension, start by following these basic troubleshooting steps: How […]
Troubleshooting
Troubleshooting Export Emails to Sheets
This support note explains troubleshooting steps for Export Emails to Sheets.
How to troubleshoot Google Chrome extensions
Here are troubleshooting steps if you do not see cloudHQ chrome extension in your Gmail or see it, but the function is not working.
Check your browser and installed extensions.
Verify that Chrome Extension is installed and enabled.
Ensure that permissions requested by Chrome Extension are accepted.
Troubleshooting Save Emails to PDF
This support note explains troubleshooting steps for Save Emails to PDF.
How to convert emails with image attachments convert to PDFs and forward to another address
Filter emails to only those that have image attachments: has:attachment {filename:png filename:jpg} Setup export of a label to sheets or google drive: Export Emails to Google Sheets Save Emails to Google Drive Setup automatically forward Gmail messages to another account: https://mail.google.com/mail/u/0/#settings/fwdandpop
How to accept new extension permissions and re-enable Chrome extension?
When the cloudHQ extension is updated and needs to be renamed, a warning message will appear in the right-most icon on the menu bar. Click the right-most icon on the menu bar and the following message appears: “Customize and control Google Chrome. Something needs your attention – Click for details.” Click the link “*name of […]
How to troubleshoot Gmail Email and Label Sharing email replication
If you noticed that replication of emails is not working or you are unable to accept a share invoice, you need to check the following: If replication of emails is not working then verify the following: Verify that the invite is accepted Verify that the sync pair for the share is working and all Gmail […]
How do I check which version of my web browser I am using?
Click on the following link.
How to update your Chrome Browser
- On your computer, open Chrome.
- At the top right, click More
.
- Click Help and then About Google Chrome.
- The current version number is the series of numbers beneath the Google Chrome heading.
- Chrome will check for updates when you’re on this page. To apply any available updates, click Relaunch.
How to restart Chrome browser
All users who are using the Chrome browser can choose the following ways to restart the Chrome browser: Microsoft Windows users can click on Google Chrome menu button with the three dots in the upper right corner of your Chrome browser. Click the three dots button to open a menu, and click Exit as shown […]