To install Save Emails as PDF, click here.
To start wizard to export emails to PDF, click here.
General Troubleshooting
For problems with the Save Emails as PDF extension, first check general troubleshooting steps: How to troubleshoot Google Chrome extensions
Problems with starting a save job from the Gmail interface
Filter cannot be created
At times, our system may not be able to automatically generate a filter and initiate the job.
The problem is probably caused by incorrect filter syntax. So please check the following Google support note Advanced Gmail filters
Should this occur, the alternative is to create a label using the desired filter, and then start the Save Emails as PDF wizard and save that label. The instructions on how to create filters in Gmail can be found here: Gmail labels and filters: tutorial and a step-by-step guide
For further guidance on running the wizard, see How to back up or save a Gmail label to a PDF document (using wizard).
Too many parallel requests. Job aborted.
This message appears when too many saves from your account run at the same time. Should you need to store a substantial volume of emails, opt for a bulk save method rather than saving each email separately.
- Create a label with all emails you want to save
- Run wizard to save all emails in the label