What is IMAP?

IMAP is short for Internet Message Access Protocol. The IMAP is an internet standard protocol used by email clients to retrieve email messages from a mail server over a TCP/IP connection. IMAP is defined by RFC 3501. As its name implies, IMAP allows you to access email messages wherever you are. Much of the time, it […]

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How to troubleshoot Microsoft 365 OneDrive or SharePoint authorization errors

Common troubleshooting step for Microsoft 365 OneDrive and SharePoint authorization errors involves disabling two-factor authentication temporarily and then re-enabling it after the authorization is successfully retried. Additionally, it’s important to check whether your OneDrive account is fully provisioned by visiting the Office 365 portal, as incomplete provisioning can also lead to such errors.

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What is the cloudHQ_archive folder?

If you select the option Archive files before they are changed or deleted by sync, the cloudHQ sync process will ensure that files or folders will be archived before they are modified or deleted. These archived backup files will be stored in a folder named cloudHQ_archive, which will contain a history of all your files […]

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