Support

Core Concepts View All (17)

• What is sync? What does sync mean?
• What is an email parser?
• How to create a cloudHQ account
• How to exclude folders from the sync
• How to access cloudHQ dashboard from Gmail or Google account

Security and Privacy View All (12)

• How does cloudHQ handle the privacy of my data?
• How to set up and enable two-factor authentication (2FA)
• What is OpenID Connect?
• How does cloudHQ comply with the GDPR?
• What are your obligations under the GDPR? ​​

cloudHQ Apps View All (397)

• Auto BCC for Gmail (5)

• Chrome Extension Manager (2)

• Email List Builder (2)

• Email Reply Status (1)

• Email Signature Generator (15)

• More ...

Integrate & Sync View All (116)

• Egnyte and Google Drive Sync (1)

• Box and Google Drive Sync (3)

• Dropbox and Google Drive Sync (3)

• Salesforce and OneNote Sync (3)

Backup View All (87)

• Backup Egnyte (1)

• Backup Box (2)

• Backup Office 365 (5)

• Backup Google Workspace (G Suite) (6)

• Backup Dropbox (8)

• More ...

Migration View All (24)

• G Suite to G Suite migration (1)

• Dropbox to Box Migration (1)

• Dropbox to Office 365 Migration (4)

• Dropbox to Google Drive Migration (4)

• Box to Office 365 Migration (5)

• More ...

IT Admin View All (70)

• IT admin: How to distribute licenses and invite users to join your cloudHQ team
• IT Admin: How to migrate Office365 Sharepoint to Dropbox / Dropbox Business accounts
• IT Admin: How to backup Dropbox Business to Amazon S3 / Glacier
• How to backup Dropbox Team Folders
• Why I do not see a folder name Team Folders when browsing Dropbox using cloudHQ

Account View All (55)

• Subscription (38)

Misc Instructions View All (88)

• How to use cloudHQ Chrome extensions with delegated accounts
• How to fix error message “This item is already being downloaded and added into Chrome”
• How to manually update Chrome extensions
• How to create a Gmail label with email messages in certain date range
• How to set up Gmail or Google Workspace (G Suite) aliases

Troubleshooting View All (47)

• How to troubleshoot Google Chrome extensions
• How to accept new extension permissions and re-enable Chrome extension?
• How do I check which version of my web browser I am using?
• How to update your Chrome Browser
• How to restart Chrome browser

FAQ View All (25)

• Export Emails to Google Docs: FAQ (Frequently Asked Questions)
• MailKing: FAQ (Frequently Asked Questions)
• Email Signature Generator: FAQ (Frequently Asked Questions)
• Meeting Scheduler: FAQ (Frequently Asked Questions)
• Export Emails to Google Sheets: FAQ (Frequently Asked Questions)

General View All (15)

• Subscription plans – Mobile Text Campaigns
• How to add licenses to an existing subscription
• How to get the actual number of email messages in your Gmail account?
• How to disable plain text mode in Gmail
• How to change Gmail icons into text