1. Introduction
2. Check Gmail IMAP Settings
3. Ensure that “All Mail” have “Show in IMAP” Enabled
4. Ensure labels have “Show in IMAP” Enabled

Introduction

cloudHQ sync, backup, or sharing of Gmail requires that IMAP is fully enabled. And here is how to check if your Gmail has IMAP enabled:

Check Gmail IMAP Settings

1. Log into your Gmail account at https://mail.google.com.
2. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop). Please verify the following:

• “Enable IMAP” should be selected.
• “Do not limit the number of messages in an IMAP folder” should be selected.
• Save the above settings.

Ensure that “All Mail” have “Show in IMAP” Enabled

• Go to the “Labels” tab (the direct link should be: https://mail.google.com/mail/u/0/#settings/labels).
• Verify that “All Mail” has “Show in IMAP” enabled.
  

Ensure labels have “Show in IMAP” Enabled

• If you are syncing emails from a label or sharing a label, you need to ensure that the label and all sub-labels in the label have IMAP enabled.