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Can I disable that shared emails go into inbox?
Yes, you can configure label sharing so that newly shared emails do not come into your info. To do that disable the option New shared emails will be added to inbox. Please check this support note. -
Can share sub-labels without sharing top level label?
Yes, you can share sub-labels. To do you need to use cloudHQ web interface. Please check this support note. -
Are the other users affected if an email message is archived by a user?
No, the other users are not affected. For example, lets suppose that users bob@ and alice@ both have an email message in thier “Inbox”. When the user bob@ archives an email message (i.e., removes it from “Inbox”), then user @alice will still see the email message in her “Inbox”. -
Are the other users affected if an email message is marked as “UNREAD” or “READ” by a user?
No, the other users are not affected. For example, lets suppose that users bob@ and alice@ have an email messages as “READ”. When the user bob@ marks message as “UNREAD”, then user @alice will still see the email message as “READ”. -
Can I migrate from Hiver to cloudHQ Label Sharing?
Yes – you can migrate from Hiver to cloudHQ Email and Label Sharing. The migration is super easy: you just need to setup cloudHQ Label Sharing for labels you are already sharing with Hiver. cloudHQ will automatically catalog existing emails and labels. The instructions are here. -
Do I need to have IMAP email for label sharing to work?
Yes – our label sharing requires IAMP to be enabled.