cloudHQ sync, backup or sharing of Gmail requires that IMAP is full enabled. And here is how to check if your Gmail has IMAP enabled: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: “Enable IMAP” should be selected. “Do not […]
Articles Tagged: Troubleshoot
How to troubleshoot an “Authorization with Gmail failed” error
The problem could be that your Gmail account has IMAP disabled for the “All Mail” label or that IMAP is disabled. So this is how to troubleshoot this error: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: “Enable IMAP” […]
How to troubleshoot slow Gmail synchronization
Here is how you can troubleshoot your Gmail account for slow synchronization with other cloud services in cloudHQ: Depending on your Google account type, you can have varying bandwidth allocations when synchronizing your Gmail with other cloud services in cloudHQ. Please refer to the image below for the table of bandwidth limits: Then please go to […]
Troubleshooting Google Drive storage full error
UPDATE: As of January 3, 2013, it seems like Google Drive has a bug described here: https://productforums.google.com/forum/#!category-topic/drive/HKO3BfkzarI If you receive a Google Docs storage full error during sync, here are the steps to troubleshoot this error: STEP 1: Go to https://www.google.com/settings/storage to verify if you have enough Google Drive storage. STEP 2: If you do not have […]