How does cloudHQ handle 2-step verification in Google?

You can use 2-Step verification as added protection when you log into your Google account from a new browser, device, or application. When enabled, 2-step verification requires two factors for authentication before you can log in: Your Google account password A single-use verification code that is sent to your phone either by text message or […]

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How to troubleshoot Office 365 OneDrive Business Authorization Errors

Here are the steps for how to troubleshoot OneDrive Business authorization errors: It could be that your OneDrive account is not fully provisioned. Check that your OneDrive Business account is fully provisioned. Go to https://portal.office.com/onedrive to verify that your OneDrive is fully provisioned. It could be that you are logged in into two different OneDrive Business […]

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How to troubleshoot an OneDrive authorization error in Microsoft Azure

You can check the application access panel to check the following settings below: Go to Manage Microsoft Azure and log in as an Office 365 administrator. In the applications access panel, check that cloudHQ is installed: Select your domain and click “Configure.” Both the setting in Integrated Applications should be allowed. If not, enable “USERS […]

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How to troubleshoot an “Authorization with Gmail failed” error

The problem could be that your Gmail account has IMAP disabled for the “All Mail” label or that IMAP is disabled. So this is how to troubleshoot this error: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: “Enable IMAP” […]

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