Save Emails to Google Drive by cloudHQ allows you to easily export Gmail messages (including all attachments) to your Google Drive. Save Emails to Google Drive needs your authorization. When an authorization message appears click ‘Authorize‘ button: Choose an account to continue to cloudHQ: Make sure you trust cloudHQ because cloudHQ wants to access your […]
Articles Tagged: Authorization
How does cloudHQ handle 2-step verification in Google?
You can use 2-Step verification as added protection when you log into your Google account from a new browser, device, or application. When enabled, 2-step verification requires two factors for authentication before you can log in: Your Google account password A single-use verification code that is sent to your phone either by text message or […]
How to troubleshoot Box authorization errors
Troubleshooting Box authorization errors
How to troubleshoot Office 365 OneDrive or SharePoint authorization errors
Office 365 authorization errors
IT Admin: How to install cloudHQ to your Google Workspace (G Suite) domain
As an admin of your Google domain, you have the capability to implement real-time backup, Gmail label sharing, or synchronization across all user accounts in your Google Apps domain by first installing cloudHQ to your Google Workspace. This process includes ensuring you have super admin status, enabling the Google Workspace Administrative API for your domain, and authorizing cloudHQ’s access to your Google Workspace domain by logging out of all other Google accounts and logging in as a super admin.
IT Admin: Troubleshooting the cloudHQ installation on Google Workspace
If you’re facing issues while installing the cloudHQ app on Google Workspace, you can address common problems by using Chrome’s incognito mode or ensuring the super admin belongs to the intended installation organization. If these methods fail, cloudHQ offers support via email and Zoom calls.
How to troubleshoot an OneDrive authorization error in Microsoft Azure
You can check the application access panel to check the following settings below: Go to Manage Microsoft Azure and log in as an Office 365 administrator. In the applications access panel, check that cloudHQ is installed: Select your domain and click “Configure.” Both the setting in Integrated Applications should be allowed. If not, enable “USERS […]
How to correctly configure Gmail for sharing or sync
cloudHQ sync, backup or sharing of Gmail requires that IMAP is full enabled. And here is how to check if your Gmail has IMAP enabled: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: “Enable IMAP” should be selected. “Do not […]
How to troubleshoot an “Authorization with Gmail failed” error
The problem could be that your Gmail account has IMAP disabled for the “All Mail” label or that IMAP is disabled. So this is how to troubleshoot this error: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings and select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: “Enable IMAP” […]