If you are using cloudHQ to back up your data, you might wonder why cloudHQ does not have a “schedule” for backup sync pairs. The reason is that cloudHQ real-time sync offers real-time data protection—everything is backed up in real time, and nothing can be lost. Real-time data protection is backing up files, emails, and […]
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How to back up Salesforce to Amazon S3 / Glacier
Amazon S3 preparation: Before we start the cloudHQ wizard to back up your Salesforce data, we first need to create an appropriate Amazon S3 bucket, Amazon AWS IAM user, and configure Amazon Glacier policies for your backup bucket if needed:a Create n Amazon S3 bucket to store your backups. Create an Amazon AWS IAM user to […]
How to sync Office 365 Mail with Gmail
When integrating Office 365 Mail with Gmail, we suggest creating sync pairs like this: Office365 Mail/Folders/folder_x Gmail/label_x Office365 Mail/Folders/folder_y Gmail/label_y … The above will sync each individual Office 365 Mail folder with a corresponding Gmail label. For example, the Office 365 Mail folder “folder_x” will be synced with Gmail label “label_x,” and so on. The other approach […]
IT Admin: How to backup all Box Enterprise / Business accounts to Amazon S3 / Glacier
With cloudHQ you can set up a real-time backup of all your Box Enterprise and Box Business accounts to Amazon S3 and Amazon Glacier. Real-time data backup automatically makes a backup copy of every change made to your Box files. This means that cloudHQ is essentially capturing every version of your Box files and saving them to […]
IT Admin: How to install cloudHQ to your Google Workspace domain
As an admin of your Google domain, you have the capability to implement real-time backup, Gmail label sharing, or synchronization across all user accounts in your Google Apps domain by first installing cloudHQ to your Google Workspace. This process includes ensuring you have super admin status, enabling the Google Workspace Administrative API for your domain, and authorizing cloudHQ’s access to your Google Workspace domain by logging out of all other Google accounts and logging in as a super admin.
IT Admin: Troubleshooting the cloudHQ installation on Google Workspace
If you’re facing issues while installing the cloudHQ app on Google Workspace, you can address common problems by using Chrome’s incognito mode or ensuring the super admin belongs to the intended installation organization. If these methods fail, cloudHQ offers support via email and Zoom calls.
Understanding Google Shared Drives and how to sync them
Google Shared Drives are designed to ensure that a team has a centralized location for files, which are owned by the organization rather than an individual, allowing for ongoing access even as team members change. The main benefits of using Google Shared Drives include file longevity, adaptable accessibility, and options for both streamlined and custom sharing, facilitating collaboration and maintaining file continuity.
How to create Amazon IAM user for cloudHQ sync / backup to Amazon S3
Here are instructions for how to create an Amazon IAM user: Create a user in Amazon IAM: Save your credentials. You will need to enter these credentials in cloudHQ. Attach policy “AmazonS3FullAccess”: NOTE: If you already have a bucket and you want to limit cloudHQ to access only that bucket, you can apply the policy […]
IT Admin: How to troubleshoot errors when authorizing Office 365 domain
During the process of Authorizing Office 365 admin or using the Office 365 sync wizard, an error message may appear indicating that some Office 365 accounts are invisible. This problem can be addressed by verifying if the Office 365 admin possesses a valid OneDrive and Outlook account, disabling the two-factor authentication temporarily, de-installing and reinstalling cloudHQ, and ensuring that cloudHQ and 3rd-party applications are enabled and have the requisite permissions.
IT Admin: How to sync multiple Office 365 Mail accounts with their Office 365 OneDrive Business accounts
To integrate sync multiple Office 365 Mail accounts with their Office 365 OneDrive Business accounts sync pairs like this: Office365 Mail (bob@acme.com)/Inbox -> Office365 OneDrive (box@acme.com)/Office365 Mail Office365 Mail (alice@acme.com)/Inbox -> Office365 OneDrive (alice@acme.com)/Office365 Mail … The above will automatically convert and upload all emails matching given rules to folder Office365 Mail in user’s OneDrive. Office […]