Here are the steps for how to troubleshoot OneDrive Business authorization errors:

  1. It could be that your OneDrive account or SharePoint is not fully provisioned. Check that your OneDrive Business account is fully provisioned. Go to to verify that your OneDrive is fully provisioned.
  2. It could be that you are logged in into two different OneDrive Business accounts. Delete *all* cookies, then log into cloudHQ and try again.
  3. It might be that your cloudHQ installation is disabled. To check, deinstall cloudHQ from Office 365, then try to authorize again:
    • Go to the My Apps section of the Office 365 admin panel. A direct link should be
    • Remove all cloudHQ applications.
    • Delete all cookies.
    • Sign in again to Office 365 and cloudHQ in a fresh browser session.
    • Try to authorize OneDrive Business or SharEPoint again.
  4. The problem could be that Office 365 is configured not allow 3rd-party applications to be installed. To check that, your Office 365 admin needs to do the following:
    • Select Azure Active Directory > Enterprise applications > Consent and permissions > User consent settings.
    • Under User consent for applications, select Allow user consent for apps
    • Select Save to save your settings.

For further reference, please visit Application Access in Microsoft Azure.