How to troubleshoot Google Chrome extensions

Here are troubleshooting steps if you do not see cloudHQ chrome extension in your Gmail or see it, but the function is not working.
Check your browser and installed extensions.
Verify that Chrome Extension is installed and enabled.
Ensure that permissions requested by Chrome Extension are accepted.

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Getting Started with Email Tracker

Track your Know when your emails are opened in real-time. Our email tracker software is extremely easy to use, and gives you all of the following features where you’ll have:

✔️ An email tracking dashboard
✔️ SMS, desktop, and email notifications when your email is read
✔️ Reminders if your email goes unopened after 48 hours
✔️ Link tracking
✔️ Email tracking removal options for personal emails you don’t want tracked

To find out more about Email Tracker, click here.
To install Email Tracker, click here.
Instructions on how to get started are here.

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Getting Started with Email Sender Icons (Quickly identify companies in your inbox)

Email Sender Icons by cloudHQ visually associates an official company logo (favicon) to someone who sends you an email, without having to open the email itself. It’s like “caller id” for your email.

Now you can prioritize triaging your email response time to large companies first, instead of individuals with a free email account on platforms like Gmail, Yahoo, Hotmail, etc.

Easily Identify:
– Companies in your inbox
– Invoices to pay (Paypal, Venmo, etc)
– Inter-office emails
– Purchase Orders

To find out more about Email Sender Icons , click here.
To install Email Tracker, click here.
Instructions on how to get started are here.

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Testing Email Tracker with another email account of mine

Email tracking will not trigger read notification if a test email is sent and opened in the same Google Chrome browser. So, if you send a test email message from your email account to another account of yours in the same Google Chrome browser, your test won’t work. Free Email Tracker has the intelligence to […]

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How to update your Chrome Browser

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Help and then About Google Chrome.
  4. The current version number is the series of numbers beneath the Google Chrome heading. 
  5. Chrome will check for updates when you’re on this page. To apply any available updates, click Relaunch.
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How can I access Email Tracker dashboard?

The Free Email Tracker dashboard is a cloudHQ web page where you can see whether someone has clicked the links on your message. To access the dashboard click on the cloudHQ icon that should now appear in the top righthand corner of your Gmail. Here is what you should see in cloudHQ icon: To access […]

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