Use Unicode (UTF-8) encoding for outgoing messages

cloudHQ Free Email Tracker and MailKing require that Gmail sends outgoing messages using Unicode (UTF-8). Here are short steps how to ensure that your messages are send using Unicode: Sign-in to your Gmail Account. Click the gear icon located in the upper-right corner (Options > Mail Settings). In the “General tab” , scroll to the […]

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How can I access Free Email Tracker dashboard?

The Free Email Tracker dashboard is a cloudHQ web page where you can see whether someone has clicked the links on my message. To access the dashboard click on “Free Email Tracker” icon in the upper right corner of your Gmail: To access the dashboard from your cloudHQ page, please click the Email Tracker icon […]

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Testing Free Email Tracker with another email account of mine

Tracking doesn’t work if a test email is sent and opened on the same Google Chrome Browser (e.g. if you send an email from your email account to another account of you). So, in order to properly test Free Email Tracker, you need to ensure the following: You will need to send your test email […]

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Does Free Email Tracker work in plain-text mode?

Since our tracking is image-based, you will not be able to use Free Email Tracker in plain-text mode. Plain-text mode strips all formatting and images, thus disabling our tracking pixel. If you would like to switch from plain text to rich text formatting in Gmail, open up a new compose window, click on the down […]

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How to disable SMS notification for individual messages

cloudHQ Free Email Tracker can notify you via SMS as soon as your email is opened by the recipient. However, you might not want to receive SMS notification for certain email and Free Email Tracker has an option for that. To disable SMS notification for a single email, click on disable SMS notification link inside […]

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How to setup SMS notifications for Free Email Tracker

cloudHQ Free Email Tracker can notify you via SMS message to your mobile phone as soon as your email is opened by the recipient. The SMS will contain information who opened the email and will have the link to email itself. Here are the steps how to set up “SMS notifications” for Free Email Tracker: […]

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