How to troubleshoot Google Chrome extensions

Here are troubleshooting steps if you do not see cloudHQ chrome extension in your Gmail or you see it but the function is not working: Check your browser and installed extensions: Click here to verify your browser Verify that Chrome Extension is installed and enabled. Please check the following support note: How to verify that […]

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How to update your Chrome Browser

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Help and then About Google Chrome.
  4. The current version number is the series of numbers beneath the Google Chrome heading. 
  5. Chrome will check for updates when you’re on this page. To apply any available updates, click Relaunch.
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Testing Email Tracker with another email account of mine

Email tracking will not trigger read notification if a test email is sent and opened in the same Google Chrome browser. So, if you send a test email message from your email account to another account of yours in the same Google Chrome browser, your test won’t work. Free Email Tracker has the intelligence to […]

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How can I access Email Tracker dashboard?

The Free Email Tracker dashboard is a cloudHQ web page where you can see whether someone has clicked the links on your message. To access the dashboard click on the cloudHQ icon that should now appear in the top righthand corner of your Gmail. Here is what you should see in cloudHQ icon: To access […]

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