free email tracker – cloudHQ Support

Getting Started with Email Tracker

Track your Know when your emails are opened in real-time. Our email tracker software is extremely easy to use, and gives you all of the following features where you’ll have:

✔️ An email tracking dashboard
✔️ SMS, desktop, and email notifications when your email is read
✔️ Reminders if your email goes unopened after 48 hours
✔️ Link tracking
✔️ Email tracking removal options for personal emails you don’t want tracked

To find out more about Email Tracker, click here.
To install Email Tracker, click here.
Instructions on how to get started are here.

Getting Started with Email Sender Icons (Quickly identify companies in your inbox)

Email Sender Icons by cloudHQ visually associates an official company logo (favicon) to someone who sends you an email, without having to open the email itself. It’s like “caller id” for your email.

Now you can prioritize triaging your email response time to large companies first, instead of individuals with a free email account on platforms like Gmail, Yahoo, Hotmail, etc.

Easily Identify:
– Companies in your inbox
– Invoices to pay (Paypal, Venmo, etc)
– Inter-office emails
– Purchase Orders

To find out more about Email Sender Icons , click here.
To install Email Tracker, click here.
Instructions on how to get started are here.

How to troubleshoot Google Chrome extensions

Here are troubleshooting steps if you do not see cloudHQ chrome extension in your Gmail or see it, but the function is not working.
Check your browser and installed extensions.
Verify that Chrome Extension is installed and enabled.
Ensure that permissions requested by Chrome Extension are accepted.

How to properly test Email Tracker

To avoid false positives when testing the Email Tracker by cloudHQ, it is crucial not to send and open a test email in the same Google Chrome browser. For accurate results, send the test email to a different account, open it in a browser where you’re not logged into cloudHQ, and wait at least 60 seconds if using the same computer.

On your computer, open Chrome.
At the top right, click More .
Click Help and then About Google Chrome.
The current version number is the series of numbers beneath the Google Chrome heading.
Chrome will check for updates when you’re on this page. To apply any available updates, click Relaunch.

How to fix Gmail paste messing up signature problem

If you have problems with Gmail paste messing up your signatures install the latest version of Free Email Signature Generator by cloudHQ from here.

Sync your tracking and campaign stats with Google Sheets

cloudHQ can export all your tracking stats to a Google spreadsheet. And keep it in sync. So you will have a place where you can know if all your tracked emails have been opened or not, which links are clicked, location, etc.

How to disable (mute) subsequent desktop notifications

By default, Free Email Tracker will display desktop notifications each time the message is opened. If you do not want to receive any future notification for the email you can select “Mute notifications for this email”:

How can I access Email Tracker dashboard?

The Free Email Tracker dashboard is a cloudHQ web page where you can see whether someone has clicked the links on your message. To access the dashboard click on the cloudHQ icon that should now appear in the top righthand corner of your Gmail. Here is what you should see in cloudHQ icon: To access […]

In group emails, can Email Tracker tell who read the email?

Email Tracker is able to tell you who among multiple recipients have opened your email. We support multiple To, Cc, or Bcc recipients. The limit is 250 recipients. When you send an email to multiple recipients then your dashboard will show status for each of recipients:

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