Yes – that is possible. To that, add a new rule and just enter the email address in the For emails sent from field:
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Yes – that is possible. To that, add a new rule and just enter the domain name in the For emails sent from field. For example to capture all emails send from domain @kw.com you will write kw.com and press enter.
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Yes, you can do that. To set this up, add a new rule and leave the For emails sent from field blank. In the subject field, type the portion of the subject you want to filter.

cloudHQ operates entirely in the background, so your browser does not need to be open on your computer for mobile text alerts to be delivered. Once configured, cloudHQ’s background services, including SMS notifications, function independently of your browser. As a result, you can receive mobile text (SMS) alerts even if your browser or computer is turned off.

cloudHQ works fully in the background, so you do not need to keep your browser open on your computer to get mobile text alerts. After you set up cloudHQ’s background services, including SMS alerts, they run on their own. You will still get SMS alerts even if your browser or computer is turned off.

The error “ERROR: Unable to deliver message” can happen for numerous reasons. It could be that your phone number is offline, that you mistakenly unsubscribed from your phone number, or that the email message we tried to forward did not comply with S.H.A.F.T. (sex, hate, alcohol, firearms, and tobacco) regulations. Detailed steps for troubleshooting an error like that are in the support note Troubleshooting “ERROR: Unable to deliver message” errors.

To view and manage all notification and text message alerts that were sent to your mobile phone, please visit the Mobile Text Alerts for Gmail Dashboard. There, you can click on Manage Links to Emails or List Text Messages to access the settings.

I cannot figure out what to enable SMS Alerts. How can I do it? I cannot figure out what to do with the 4th step in your email: After your Gmail is authorized, go to your Gmail and enable your SMS Alerts – please help.
You can enable or disable text alerts rules via Mobile Text Alerts for Gmail Dashboard. The steps are the following:

1. Go to Mobile Text Alerts for Gmail Dashboard
2. Click on enable switch to enable the rule
3. To disable the rule, click on disable switch

Mobile Text Alerts for Gmail Dashboard can be assed via following URL address: https://www.cloudhq.net/main_gmail_smsnotif/setup.

I cannot figure out what to enable SMS Alerts. How can I do it?
You can turn on (enable) text alert rules through the Mobile Text Alerts for Gmail Dashboard. Follow these steps:

1. Visit the Mobile Text Alerts for Gmail Dashboard
2. You’ll find your phone number and the list of rules there.
3. Click the enable switch to activate the text alert rule.

If you are not getting text alerts, please review the troubleshooting steps in this support note:: Troubleshooting Mobile Text Alerts for Gmail.
Here is a quick overview of the troubleshooting steps:

1. Check if rules are enabled: Make sure your text alerts are enabled – you can do that on the Mobile Text Alerts for Gmail Dashboard
2. Check if rules are properly defined: Ensure that your text alerts are properly set up – check your rules here Mobile Text Alerts for Gmail Dashboard. Then, verify if the messages are sent by clicking on List Text Messages. If the message you need is listed, but you haven’t received it, the issue might be with your phone.
3. Check phone number: Confirm your phone number is online – if your phone is offline, this could cause the problem
4. Send a Test Message:: It might be that your phone number is blocking or silencing text messages. So try sending a test message
5. Carrier Issues: If your carrier sees no issues, make sure there are no blocks on receiving messages from unknown or system-generated numbers. Try sending a message to a phone number where you received a confirmation code.
6. Content Compliance: Ensure your emails don’t contain content that goes against S.H.A.F.T. (sex, hate, alcohol, firearms, and tobacco) guidelines, as this might stop text delivery. For more info, see our troubleshooting guide: Troubleshooting “ERROR: Unable to deliver message” errors..

Yes, this is possible. Each cloudHQ user can have only one mobile phone number. But you can create a team where team admin can control multiple inboxes and phone number. Therefore, to send alerts to multiple phone numbers, you need to add a separate cloudHQ user for each phone number and then configure the alert rules.

1. Add users to your cloudHQ team through the cloudHQ app or by sending email invitations. Each user must register and verify their mobile phone number using a verification code.
2. Open the Mobile Text Alerts for Gmail dashboard to manage alert settings and review sent text messages. As an administrator, you can create and manage alert rules for all team members.
3. Create an alert rule for each user and phone number. You can choose which Gmail account or inbox should be monitored for each rule.

When users are added to your team, alerts from any connected Gmail inbox can be sent to any verified team member’s phone number.

For example, suppose the cloudHQ user support@company.com adds bob@company.com to the team, and Bob verifies the phone number +1 555 555 1001. You can configure an alert so that Bob receives text notifications about emails arriving in the support@company.com inbox.

You can also use this setup if you do not have a team but want alerts sent to multiple personal phone numbers.

For example, suppose you use myname@gmail.com and have two phone numbers:

• +1 555 555 1001
• +1 555 555 1002

Create a free Gmail account, such as myname.for_2nd_phone_number@gmail.com, and use it to create a second cloudHQ account. Associate your second phone number, +1 555 555 1002, with that account.

Then, sign in to cloudHQ using your primary account, myname@gmail.com, and invite myname.for_2nd_phone_number@gmail.com to your team.

Your setup will allow:

• Alerts based on emails received by myname@gmail.com to be sent to either +1 555 555 1001 or +1 555 555 1002.
• Alerts based on emails received by myname.for_2nd_phone_number@gmail.com to be sent to either +1 555 555 1001 or +1 555 555 1002.

You can learn more in this support article: How to set up text alerts to multiple phone numbers.

Yes, this is possible. When you set up Text Alerts for Teams, you can monitor any inbox in your organization (team) and send notifications to any team member’s phone.

For additional information, please refer to the support article on how to configure text alerts for multiple phone numbers for your team.

If you can receive test messages (and you did all troubleshooting steps here: Troubleshooting Mobile Text Alerts for Gmail), the issue may be that some keywords in the text are causing your mobile provider to block it. If so, email us at support@cloudhq.net with examples of which messages are delivered and which are not, and we will update our redaction algorithm to remove the offending keywords.

Yes, this is possible.

You need to can create a team where a team admin can control multiple inboxes.

1. Add users to your cloudHQ team in the cloudHQ app or by sending email invites.
2. Open the Mobile Text Alerts for Gmail dashboard to manage alert settings and review sent text messages.
3. For each rule, choose which Gmail account to monitor.

For example, if the cloudHQ user support@company.com adds info@company.com to the team, you can set an alert so that support@company.com gets text notifications about emails that arrive in the info@company.com inbox.

To set this up, follow these steps:

• Set up the cloudHQ account support@company.com and verify its phone number.
• Invite the user info@company.com to your team. Ask info@company.com to authorize their Gmail account.
• When creating rules, choose whether to get alerts based on the support@company.com or info@company.com account.
  

If both Gmail accounts are owner as you then follow these steps:

• Login into cloudHQ with your primary account
• Open the Mobile Text Alerts for Gmail dashboard: https://www.cloudhq.net/main_gmail_smsnotif/setup
• Invite your second Gmail account to your team
• Open your browser in incognito mode and sign into Gmail as the second account.
• Find the invite email and accept the invite and authorize Gmail.
• Go back into cloudHQ as primary account, add rules and pick which Gmail inbox each rule should monitor.

You can learn more in this support article: How to set up text alerts to multiple phone numbers.

Please check the support notes here. If you still cannot find a support note or an answer to your request, please feel free to contact us at any time, and we will be happy to help. The support email address is: support@cloudhq.net