Can I set up a different signature for each of my Gmail aliases?
Yes, you can do that. Simply open your signature designer and click on From to see a dropdown list of your aliases. For a guide on creating email signatures for your Gmail aliases, check out the support article titled How to set up email signatures for aliases.
Can I have multiple signatures for the same Gmail email address?
Yes. One Gmail address can have as many signatures as you want. One of them is the default: it is inserted automatically into new emails, replies and forwards, and it is saved in your Gmail settings, so Gmail on your phone uses it too. Any other signature is used when you pick it while writing an email: click the Email Signature Generator button in the toolbar of the message and choose the signature from the menu.
To create another signature, open the editor inside Gmail and choose + New signature… in the Signature row above the preview, or open your signatures dashboard and click Create signature. The dashboard also lets you change the default of each address in the Signature defaults table. The steps are in the support note Getting started with Email Signature Generator. If you also send from other addresses (aliases), each address has its own default signature; see How to set up email signatures for aliases.
Can I have the same signature on mobile?
Yes – you can do that. You will need to have the Mobile Signature option unchecked in your settings, and the Gmail App or mobile web mail interface will automatically pick up your desktop signature. You can read more in the support note titled How to set an email signature on mobile (Gmail mobile app).
I'm seeing double signatures. How to fix that?
To ensure that signatures are not added to replies or forwards, you need to disable the option Insert signature on reply/forward. This option controls whether the signature is added in a reply or not. You can read more in the support note titled How to control whether the signature is added on a reply or forward.
I'm not seeing signatures on replies and forward. How to fix that?
To ensure that signatures are added to replies or forwards, you need to email the option “Insert signature on reply/forward“. This option controls whether the signature is added in a reply or not. The support note exampling that is here: How to control whether a signature is added to a reply or forward
I'm having trouble with incorrect links in my email signatures. What can I do to correct this?
To correct the links in your email signature, simply access the signature editor and modify the links accordingly. Remember to save your signature once you’ve made the changes. For guidance on editing your signature, refer to the support article How to access the Email Signature Generator editor?.
How can I preview and check all signatures in my team?
To preview and verify every signature in team, click the Preview button in the team management section. You’ll be able to see all the signatures and make sure that they look ok and that all the hyperlinks function correctly. Should you encounter any broken links, simply choose the ‘Edit’ feature for the particular user’s signature to make the necessary corrections.
How can I completely remove signatures created by Email Signature Generator?
To completely remove signatures created by Email Signature Generator do the following:
- uninstall the extension
- After uninstalling the Email Signature Generator, you should manually delete the signature from the Gmail Settings if it remains. Here are the steps to manually remove a signature from Gmail:
- Open Gmail and click on the gear icon (Settings).
- Go to “See all settings”.
- Click on the “General” tab.
- Scroll down to the “Signature” section.
- Find the signature you want to delete and use the delete option.
- Scroll down to the bottom of the page and click “Save Changes”.
I cannot see signature on my mobile phone – How can I fix that?
I can’t add a signature to gmail on my phone? what can I do? To use your desktop email signature on your phone, make sure the following:
- the Signature are saved by going to signature editor in cloudHQ and clicking on Save – go to https://www.cloudhq.net/main_gmail_signature/editor and click on Save. If save fails then you might need to update your Gmail authorization by going here: https://www.cloudhq.net/add_service/google_gmail a
- You are using iPhone Gmail App (sadly Android Gmail App doesn’t support HTML signatures. This Android Gmail App limitation is explained here)
- the Mobile Signature option is turned off in your settings.
Then, the Gmail App or the mobile web mail will use your desktop signature by default. For more details, check out the guide How to set an email signature on mobile (Gmail mobile app). Please be aware that desktop signatures are supported exclusively on the Gmail App for iPhone and via the mobile web interface. They are not supported by Android Gmail App.
If you have still issue with signature you might need to reset Gmail build-in signatures as described in the support note Resetting built-in Gmail signatures
I cannot see signature on my Android phone – How can I fix that?
Unfortunately, the Android Gmail App doesn’t support HTML signatures, meaning signatures created with tools like Email Signature Generator by cloudHQ won’t appear when you use it. You read more about that Androidn Gmail App limitation in the issue tracker Android Gmail app does not support HTML signatures as created within the web application.. On the other hand, the iPhone Gmail App does allow you to use desktop email signatures. For instructions, visit How to set an email signature on mobile (Gmail mobile app).
If you have still issue with signature you might need to reset Gmail build-in signatures as described in the support note Resetting built-in Gmail signatures
I paid for Gmail Signature by cloudHQ, but a branding logo appears at the end of my emails. What should I do?
If you often switch between multiple Gmail accounts or use email aliases, double-check that you are sending the email directly from the email addres tha has paid subscription. Using an alias might lead to issues with the signature display. To resolve the branding logo issue, ensure that you are logged into the correct Gmail account associated with the paid subscription. In this case, you must be logged into the same account when sending emails. Verify that you’re not accidentally using another Gmail account by checking your account settings and switching to the correct one if necessary.
How to remove the photo/image from the signature?
To delete a photo from your email signature with the cloudHQ Email Signature Generator, follow these steps:
- Launch the Email Signature Generator in your cloudHQ dashboard.
- Select Color and design customization from the left menu.
- Uncheck the option for showing a photo or logo. See screenshot here
- Save the signature.
My signature do not show correctly on mobile phone when during reply?
To use your desktop email signature on your phone, follow these steps:
- Mobile signatures work only on iPhone Gmail app: Mobile signatures work only with the iPhone Gmail App. The Android Gmail App doesn’t support HTML signatures. More details about this limitation can be found here.
- Save signatures: Make sure your signatures are saved. Go to https://www.cloudhq.net/main_gmail_signature/editor and click Save. If saving fails, you might need to update your Gmail authorization by visiting: https://www.cloudhq.net/add_service/google_gmail
- Disable mobile signature: Turn off the Mobile Signature option in your settings. Check the guide How to set an email signature on mobile (Gmail mobile app or mobile web interface) for more details.
- Reset Gmail built-in signatures: If you’re still having issues with the signature, you might need to reset Gmail’s built-in signatures. Instructions can be found in the support note Resetting built-in Gmail signatures.
How can I make text bold in the cloudHQ Email Signature Generator?
- Log into your cloudHQ account and open the Email Signature Generator Editor.
- Click on the Extensions icon in the left-side panel (the purple puzzle piece).
- Enable the HTML Content option by switching the toggle to ON.
- In the HTML input box that appears, you can add custom HTML code — for example, to make text bold, use:
<strong>my bold text</strong> - The bold text will immediately appear in the Signature preview on the right side.
Don’t forget to click Save Signature at the top once you’re done editing.
Does Email Signature Generator support multiple signatures?
Yes. You can keep as many signatures as you want in one Gmail account. Each From address (your main address and every alias) has one default signature. The default is inserted automatically into new emails, replies and forwards, and it is also saved in your Gmail settings, so Gmail on your phone uses it too. Every other signature is used only when you pick it while writing an email.
To add a signature, open the editor inside Gmail and choose + New signature… in the Signature row above the preview, or open your signatures dashboard and click Create signature. In the dashboard, the Signature defaults table lets you choose the default signature of each address. The steps are in the support note Getting started with Email Signature Generator (section “Create more than one signature”).
How do I select a non-default signature when sending an email?
Start a new email, a reply or a forward in Gmail. The default signature of your From address is already in the message. Click the Email Signature Generator button in the toolbar of the message (its tooltip says Signatures). The menu lists all your signatures, with the one in the message checked. Click the signature you want: it replaces the signature in this message only, and your default signature stays the same.
The same menu has a pencil next to each signature to edit it, + New signature… to create one and Manage signatures to open your signatures dashboard. If you change the From address, the message gets the default signature of that address. Only default signatures are saved in Gmail, so the Gmail app on your phone always uses the default of the address you send from. See Pick another signature for one email in the getting-started note.
How can I use Email Signature Generator for my team?
Email Signature Generator for Teams lets one administrator design signature templates and roll them out to every member of the team, so all signatures look the same and stay up to date. Team management needs a Premium plan with a licence for every team member; licences can be added on the team page.
- Open your signatures dashboard and click Set up my team in the Team management section (once you have members, the button says Team management).
- Click Add team member to invite the people of your team (see the next question).
- Click Create template and design the signature template. Use merge tags such as *|USER:NAME|*, *|USER:TITLE|* and *|USER:PHONE|* where the template should show each person’s own name, title or phone number. All tags are listed in the support note Merge tags for Email Signature Generator for Teams.
- In the Team signatures table, select the people and the addresses that should get the signature, choose the template and click Apply to selected. cloudHQ creates the signature of every selected person and saves it in their Gmail.
- Click Preview all signatures to check the result. You can also open any member’s signature with the pencil and change it yourself.
If your company uses Google Workspace, install the cloudHQ app for your domain from the Google Workspace Marketplace first. Members of your domain are then set up at once, without authorizing anything themselves, and their name, title, phone number and photo come from your Google directory. Read more in What is Email Signature Generator for Teams?, Getting started with Email Signature Generator for Teams and Troubleshooting Email Signature Generator for Teams.
How do I invite a user (employee) to my team?
Open your signatures dashboard, click Team management, and on the team page click Add team member. An invitation panel opens:
- If your Google Workspace domain has the cloudHQ Marketplace app installed, the panel lists the people of your domain who do not have a cloudHQ account yet. Pick a person from that list.
- Otherwise type the email addresses of the people to invite, separated by commas.
Click Add and send the invitation. Every invited person receives an email with a link: they sign in or sign up with that link and install the extension. People from your Google Workspace domain are set up at once, so you can apply a template to them right away. Anyone else has to connect their own Gmail first; until then they are shown as Not connected in the Team signatures table.
Every team member needs a licence. When you have no licence left, the invitation is not sent and the page offers to add licences. To remove somebody from the team, click Manage team members, which opens the User Management Dashboard.
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