What is saved to Amazon S3?
The email gets turned into a PDF, and the attachments go next to that PDF. You choose one of three options: Save each conversation into a separate PDF, Merge all conversations into one PDF, or Save only attachments.
How do I connect my Amazon S3 account?
The Select Amazon S3 folder window opens. Click Add Amazon S3 Account in that window, then enter your account details. If cloudHQ needs access set up first, use this guide: How to create Amazon IAM user for cloudHQ sync / backup to Amazon S3.
I get the message "Please select a bucket or a folder to save to Amazon S3". What should I do?
On the Select Amazon S3 folder window, choose a bucket or a folder first. Once it’s picked, click Save.
Can I close Gmail while the emails are being saved?
Yes, that works. Click Save and a message saying SUCCESS – JOB STARTED shows up. After that cloudHQ keeps saving in the background. You can close the dialog, shut the browser or even switch the computer off. The work still carries on, and when it’s done, an email arrives in your inbox.
Can I back up a whole Gmail account or one label?
Yes, you can do either one. If you only need one label, open that label’s menu and click Backup label to Amazon S3 …. For the whole account, click the Backup to Amazon S3 toolbar button and then pick Setup backup of this Gmail account to Amazon S3. If you need to cover several accounts at once, click Setup backup of multiple Gmail accounts to Amazon S3.
Is it free?
Yes, you can use Backup Emails to Amazon S3 for free on our Basic plan. There is also a Premium plan. Basic allows up to 50 emails a month. With Premium, the number of saves and archives to Amazon S3 is unlimited.For more details about the current status, please check our pricing page.
What do the plans include?
Both plans include: converting emails to EML, PDF, HTML and TXT, saving only attachments, real-time autosave to Amazon S3, saving a label with its sub-labels and backing up the entire account. The difference is the limit: Basic allows 50 emails per month and Premium is unlimited. Premium also includes email and phone support.For more details about the current status, please check our pricing page.
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