1. Introduction
2. Use Cases
3. How to access your File Request stats
   1. Go to your File Request dashboard
   2. Find the File Request link you want to review
   3. Click the info icon
   4. Review the activity and usage stats

Introduction

File Request by cloudHQ keeps track of how people interact with your file request links, including when the link is opened, where the visitor is located, and what action was performed. These stats help you understand how your upload links are being used, verify that recipients accessed the correct request page, and review activity such as views, uploads, downloads, and failed password attempts.

Use Cases

Here are common reasons to check the stats and usage activity for your File Request links:

1. Security and fraud detection

   File Request stats can help you identify unusual activity, such as repeated visits from unexpected locations, suspicious IP addresses, VPN or proxy patterns, automated abuse, or access from domains and referrers you do not recognize.

2. Audit trail and compliance

   Business users often need to know the context of a file request activity, including who accessed the request link, when the activity happened, which file request page was used, and what operation was performed. This helps improve accountability and provides a useful activity record for internal review.

3. Usage analytics

   Stats can show which file request links are actually being used and how recipients are accessing them. For example, you can review whether people are opening the link from an email, a shared portal, an embedded page, or a mobile browser.

How to access your File Request stats

Follow these steps to access the stats for your File Request links:

1. Go to your File Request dashboard

   Open your File Request dashboard here: https://www.cloudhq.net/main_gmail_file_request

2. Find the File Request link you want to review

   In the dashboard, locate the File Request link whose activity you want to check.

3. Click the info icon

   Click the info icon next to the File Request link to open the activity and stats view for that request.

4. Review the File Request activity

   You will see usage stats for your File Request link, including the IP address that visited the link, the visitor location, the time and date of the activity, and the operation performed, such as view, upload, download, or failed password attempt.