Here are short instructions for how to enable cloudHQ or any third-party applications in Box Enterprise:

  1. Login to box.com as a Box administrator.
  2. Go to https://app.box.com/master/settings.
  3. Click on the Apps in left panel (app.box.com/master/settings/apps.
  4. Scroll down to Global App Setting and ensure that Disable published third party apps by default in not checked:

  5. If you do not want to Disable published third party apps by default, scroll down to Individual Application Controls and enable cloudHQ:

    The screenshot below from Box shows that the cloudHQ app is properly configured. The “Available” option is selected, indicating that users can install and use the app as needed at any time. This is confirmed by the checkmark next to the “Available” option.