If your recipients have ‘showing images’ enabled, then there is almost zero the margin of error of our tool. Still, there is a second method by which we can keep track of your e-mails: through the links contained in your email. So it is suggested to always include a link into your email like (i.e., […]
All posts by cloudhqsuppo3
Does Email Tracker work in plain-text mode?
Since our tracking is image-based, you will not be able to use Free Email Tracker in plain-text mode. Plain-text mode strips all formatting and images, thus disabling our tracking pixel. If you would like to switch from plain text to rich text formatting in Gmail, open up a new compose window, click on the down […]
How do I remove the “Powered by cloudHQ” signature from my emails?
Free Email Tracker is 100% free solution which includes almost all features (unlimited email tracking, SMS notifications, dashboard, etc.) at no cost. NOTE: If you upgrade to our paid plan then our signature will be always removed. In order to promote our free version and help our business become more sustainable, we ask our users […]
How to disable SMS notification for individual messages
cloudHQ Free Email Tracker can notify you via SMS as soon as your email is opened by the recipient. However, you might not want to receive SMS notification for certain email and Free Email Tracker has an option for that. To disable SMS notification for a single email, click on disable SMS notification link inside […]
How to setup SMS notifications for Email Tracker
cloudHQ Free Email Tracker can notify you via SMS message to your mobile phone as soon as your email is opened by the recipient. The SMS will contain information who opened the email and will have the link to email itself. Here are the steps how to set up “SMS notifications” for Free Email Tracker: […]
IT Admin: How to migrate Egnyte to Box (all Private folders and Shared folders)
To migrate from Egnyte to Box, you need to create one-way sync pairs for each user’s private Egnyte folder and every shared Egnyte folder, mapping them to their respective Box accounts or shared folders. This ensures all files and folders are transferred and continuously synced, streamlining the entire migration process.
IT Admin: How to migrate Egnyte to Google Workspace (multiple users and all shared folder)
NOTE: If you want to migrate an just a folder in Egnyte, please check the following support note: How to create a sync pair. There are several reasons someone might choose to migrate from Egnyte to Box: Enhanced Collaboration Features: Google Drive/Workspace offers superior collaboration tools such as Google Docs, Sheets, and Slides, enabling multiple […]
How to migrate all files from Dropbox to Google Drive (single user)
Here are short instructions on how to migrate all your files in Dropbox to Google Drive: Go to the Synchronization wizard. Click the Dropbox icon: Select an already-configured Dropbox account or click “Add Dropbox” to add a new Dropbox account: If you click “Add Dropbox,” you will be forwarded to authorize cloudHQ to access your account: […]
How to verify that a cloudHQ Chrome extension is installed and enabled
NOTE: You can get the list of installed cloudHQ extension here: https://www.cloudhq.net/check. To verify that a Chrome extension is installed and enabled, please take the following steps: Start Google Chrome. Click the vertical ellipsis icon on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enabled. If the extension […]
How to solve issues with Office365 OneDrive corrupted folders
Sometimes Office365 OneDrive folders will end up being corrupted. That might happen when the folder has a large number of files or subfolders. Here is how to fix it: Delete your sync pair Rename the folder in Office365 Onedrive (for example rename it to “old_name SAVE”) Create a new folder in Onedrive with the same […]