To collect Google Chrome Browser logs when an extension error happens or it is not working, please take the following steps right after the error:

  • Clear your Chrome cache as described here.
  • Go to your Gmail. This is very important because we need the logs which are generated while Gmail is in use.
  • Click on options. On macOS, the options are shown as a vertical ellipsis icon tool icon on the browser toolbar.
  • Click More Tools.

  • Select Developer Tools.


  • Refresh Gmail and perform actions causing the problem.
  • Click Save As to save the Chrome browser console output.