How to troubleshoot Google Chrome extensions

Here are troubleshooting steps if you do not see cloudHQ chrome extension in your Gmail or see it, but the function is not working.
Check your browser and installed extensions.
Verify that Chrome Extension is installed and enabled.
Ensure that permissions requested by Chrome Extension are accepted.

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How to update your Chrome Browser

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Help and then About Google Chrome.
  4. The current version number is the series of numbers beneath the Google Chrome heading. 
  5. Chrome will check for updates when you’re on this page. To apply any available updates, click Relaunch.
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How to collect Google Chrome browser logs

To collect Google Chrome Browser logs when an extension error happens or it is not working, please take the following steps right after the error: Clear your Chrome cache as described here. Go to your Gmail. This is very important because we need the logs which are generated while Gmail is in use. Click on options. […]

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How to check if cloudHQ extension is installed

To verify that Chrome Extension is installed and enabled please follow the following steps: Start Google Chrome. Click the vertical ellipsis icon  on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enable. If the extension is not installed please go to the cloudHQ Extensions page to install it.

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cloudHQ Chrome extensions

Here are the different Chrome extensions you can use: cloudHQ chrome extensions: The Chrome extension Save emails as PDF lets you easily convert and save Gmail emails to PDF. Add this extension to Chrome, and you should see the “Save to PDF” button in your Gmail: The Chrome extension Save emails to Slack lets you easily convert […]

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How to remove the “Import Other Cloud” Button in Google Drive

Note: We are working on an improvement to our new Chrome extension which should address this. As of now, here is a short workaround using StyleBot: Install StyleBot After StyleBot is installed, go to: chrome-extension://oiaejidbmkiecgbjeifoejpgmdaleoha/options/index.html. Click “Backup” -> “Import Styles”: Enter the following text: {“”:{“_enabled”:true,”_rules”:{“div.a-va-Qe:nth-of-type(2)”:{“display”:”none”}}}} Click “Import”:  

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