Office 365 SharePoint is a cloud-based service that helps organizations share and collaborate with colleagues, partners, and customers. With Office 365 SharePoint, you can access internal sites, documents, and other information from anywhere—at the office, at home, or from a mobile device. So Office 365 SharePoint is much more than simple cloud storage. It is […]
Misc Instructions
Where do I find my BCC address in Salesforce?
Here’s how to access your BCC address in Salesforce: Find your user name at the upper right corner and select the drop down bar. Select “My Settings” or “Setup” from the drop down bar. Select the Email tab under “My Settings“ Select the “My Email to Salesforce” tab You will see your email to Salesforce […]
How to restore a Google Drive file to a previous version
You can use Google Drive’s “revert to earlier file versions” feature to restore an earlier version of your email template. This note explain this in details.
How to check if IMAP is enabled in Gmail or Google Workspace account
IMAP is a standard email protocol that stores email messages on a mail server and it also allows the end user or application to view and manipulate the messages as though they were stored locally on the end user’s computing device(s). The IMAP is required for the following cloudHQ operations: Backup of Gmail Migration from […]
IT Admin: Office 365 – Why Your User Principal Name (UPN) Should Match Your Email Address
In the Windows operating system’s Active Directory, a User Principal Name (UPN) is the name of a user. The User Principal Name is basically the ID of the user in Active Directory and sometimes might not be same as users’ email. Office 365 does not require that users’ email matches User Principal Name. For example, […]
What is IMAP (Internet Message Access Protocol)?
IMAP (Internet Message Access Protocol) is a method of accessing and storing mail on a mail server. IMAP is defined by RFC 9051.
Google Sheets tutorial: Using function ARRAYFORMULA
ARRAYFORMULA is a function that outputs a range of cells instead of just a single value and can be used with non-array functions.
Google Sheets tutorial: Using slicer tool
Have you stumbled across Google Sheet’s tool called “Slicer”? This helpful feature lets you filter pivot tables, charts, and tables throughout your spreadsheet. In this step-by-step tutorial, we’ll show you how to leverage each one of these tools. Table of Contents What Is The Slicer Tool in Google Sheets? Adding & Using A Slicer in […]
Understanding conversations in Gmail
Conversation view is a Gmail setting that allows you to set whether emails of the same subject are grouped together. Having the Gmail conversation view enabled allows you to see all emails for a specific email subject together. You do not have to open several email messages to follow the conversation or go searching for […]
How to verify that a cloudHQ Chrome extension is installed and enabled
NOTE: You can get the list of installed cloudHQ extension here: https://www.cloudhq.net/check. To verify that a Chrome extension is installed and enabled, please take the following steps: Start Google Chrome. Click the vertical ellipsis icon on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enabled. If the extension […]