- Login into cloudHQ
- Cancel subscription by clicking “Cancel Renewal”
Account
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How to delete a cloudHQ account
- Go to My Account
- Delete account by clicking Delete Account
How to reset your cloudHQ password
OpenID Accounts For a cloudHQ account created using Google OpenID Connect (@gmail.com or Google Workspace account) or Microsoft OpenID Connect, the “Forgot your password” option will just send an email explaining that you need to login into Google / Microsoft in order to login into cloudHQ. OpenID Connect is an authentication protocol that allows websites […]
What is a user in cloudHQ Business Plan (Backup, Sync and Migration)?
Table of Contents Introduction Understanding licensing when doing backup or sync of team folders Understanding Egnyte licensing Introduction A user is one personal email address (for example, name@yourcompany.com) whose cloud account is synced, backed up, or migrated. Even if this user uses many cloud apps (Dropbox, Salesforce, etc.), it still counts as one user. For […]
How to change your cloudHQ account email
To modify your cloudHQ email and login information, please email us at support@cloudHQ.net from your old and new email addresses to confirm the change. We will validate both accounts and escalate the change request for the new email to be associated with your new cloudHQ account in production. Upon successful processing, instructions on how to log in […]
How to apply a promo code to your account
Kindly note that a discount code can only be used once for new subscriptions. Here are the steps for how to apply a discount code to your cloudHQ account: Go to cloudHQ. Sign up or log in to your account. After you are logged in, click the Upgrade link or go to http://cloudHQ.net/upgrade: Scroll to […]
How to log into cloudHQ with your Google account
Here is how to log into cloudHQ with your Google Account: Go to cloudHQ: Open a new tab in your browser. In that new tab, log into your Google account: Then go back to the cloudHQ tab and click “Sign-in”: Enter your Google account: Click “Login”:
How to change payment methods in PayPal subscriptions
If you bought your subscription using Paypal, your subscription will be automatically renewed, and your debit/credit card will be charged at the time the billing cycle is triggered. You can change your payment method by following these steps: Log in to your PayPal account. Click Profile near the top of the page. Click My money. Click Update in the My preapproved payments […]
Subscription plans – Save Emails to Box
Here is a short overview: Free Plan allows 100 emails saved per month Paid Plan allows unlimited number of emails to save Service / Feature Free Plan Paid Plan Unlimited number of emails ✅ Email support ✅ Phone support ✅ For more details, please go to cloudHQ pricing page and click Save Emails to Box […]
Subscription plan – Gmail SMS Alerts
Here is a short overview: Free Plan allows limited SMS Alert rules Paid Plan allows unlimited notifications and has support Service / Feature Free Plan Paid Plan Fully Integrated with Gmail ✅ ✅ Unlimited Notifications limited ✅ Setup alerts for emails that you receive from specific email addresses 5 ✅ Setup alerts for […]