If you have installed our extension and have cloudHQ account, you’ll be able to view, manage, and customize your cloudHQ settings by visiting your cloudHQ dashboard. It’s also here where you’ll be able to access all our high productivity tools. Dashboard You can also navigate to your dashboard by clicking the cloudHQ icon that should now […]
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How to reset your cloudHQ password
OpenID Accounts For a cloudHQ account created using Google OpenID Connect (@gmail.com or Google Workspace account) or Microsoft OpenID Connect, the “Forgot your password” option will just send an email explaining that you need to login into Google / Microsoft in order to login into cloudHQ. OpenID Connect is an authentication protocol that allows websites […]
How to change your cloudHQ account email
To modify your cloudHQ email and login information, please email us at support@cloudHQ.net from your old and new email addresses to confirm the change. We will validate both accounts and escalate the change request for the new email to be associated with your new cloudHQ account in production. Upon successful processing, instructions on how to log in […]
How to apply a promo code to your account
Kindly note that a discount code can only be used once for new subscriptions. Here are the steps for how to apply a discount code to your cloudHQ account: Go to cloudHQ. Sign up or log in to your account. After you are logged in, click the Upgrade link or go to http://cloudHQ.net/upgrade: Scroll to […]
How to log into cloudHQ with your Google account
Here is how to log into cloudHQ with your Google Account: Go to cloudHQ: Open a new tab in your browser. In that new tab, log into your Google account: Then go back to the cloudHQ tab and click “Sign-in”: Enter your Google account: Click “Login”:
How to change payment methods in PayPal subscriptions
If you bought your subscription using Paypal, your subscription will be automatically renewed, and your debit/credit card will be charged at the time the billing cycle is triggered. You can change your payment method by following these steps: Log in to your PayPal account. Click Profile near the top of the page. Click My money. Click Update in the My preapproved payments […]
IT Admin: How to back up Google Workspace Drive accounts to Amazon S3 / Glacier
With cloudHQ you can set up a real-time backup of all your Google Drive accounts to Amazon S3 / Glacier or any other cloud storage (Drobpox, etc.). Real-time data backup is the backup of files by automatically making a backup copy of every change made to your Google Drive files. This means that cloudHQ is […]
IT Admin: How to back up all Google Workspace Gmails to Amazon S3
With cloudHQ you can set up a real-time backup of all your Google Apps Gmail accounts to Amazon S3 / Glacier or any other storage. Real-time data backup is backup of emails by automatically making a backup copy of every new email that arrives. This means that cloudHQ is essentially capturing every single email and […]
How to collect Google Chrome browser logs
To collect Google Chrome Browser logs when an extension error happens or it is not working, please take the following steps right after the error: Clear your Chrome cache as described here. Go to your Gmail. This is very important because we need the logs which are generated while Gmail is in use. Click on options. […]
How does cloudHQ handle 2-step verification in Google?
You can use 2-Step verification as added protection when you log into your Google account from a new browser, device, or application. When enabled, 2-step verification requires two factors for authentication before you can log in: Your Google account password A single-use verification code that is sent to your phone either by text message or […]