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How to use cloudHQ Chrome extensions with delegated accounts

/Misc Instructions /How to use cloudHQ Chrome extensions with delegated accounts

    cloudHQ Chrome extensions can be used with delegated Google Workspace accounts.

    To use cloudHQ with delegated G Suite accounts, the cloudHQ account of the owner (primary account) needs to be converted to password-based authentication. Then the cloudHQ username & password needs to be shared with delegated users.

    So here is the procedure for how to use cloudHQ Chrome extensions with delegated accounts.

    1. The owner of the Google Workspace email account (owner@company.com) needs to install the cloudHQ Chrome extension (i.e., “Save Emails to PDF”) and create his/her cloudHQ account.
    2. The owner needs to email support@cloudHQ.net and we will convert the owner’s cloudHQ authentication method to be username and password.
    3. The owner needs to send cloudHQ username and password to delegated accounts (via a secure channel)
    4. Delegated account need to install cloudHQ Chrome extension (i.e., “Save Emails to PDF”) . When a delegated account switches to the owner account (owner@company.com) in Gmail, they will need to login to cloudHQ using a password from step 3

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Tagged:gmaildelegated account

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