Paypal recurring payments will renew your cloudHQ subscription payment on the expiry date.
In other words, if you bought your subscription using Paypal, your subscription will be automatically renewed, and your debit/credit card will be charged when the billing cycle is triggered. This process continues until you cancel the service.
You can cancel your pending payments by following these steps:
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click My money.
- Click Update in the My preapproved payments section.
- Click cloudHQ.
- Click Cancel and follow the instructions.
(If you don’t see ‘My money’, please check alternate method below)
Here is an alternative method (depending on your PayPal account type):
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click Payments.
- Click on Manage preapproved or Manage automatic payments section.
- Click cloudHQ.
- Click Cancel and follow the instructions.
NOTE: If you used a credit card for your cloudHQ subscription please refer to this support note: How to cancel cloudHQ subscription (paid via CC).
How do I cancel my monthly membership? How do I cancel my account? >How do I cancel my payment? How do I cancel my monthly membership/account?