Here are detailed instructions on how to cancel your cloudHQ subscription which is paid via CC.
NOTE: If you used PayPal for a cloudHQ subscription please refer to this support note: How to cancel a cloudHQ subscription (paid via PayPal).
- Login into cloudHQ through your dashboard (image below) or to the cloudHQ website.
- Go to “My Account” (click on My Account in the upper right corner)
- Select the application you paid for. In this example Save Emails to Google Drive is free and say for example that you paid for Sync and Backup so click the dropdown menu:
- Cancel subscription by clicking Cancel Renewal as shown:
- If your subscription was successfully canceled, you should see “renewal canceled”.
- Repeat the above for all subscriptions that you want to cancel