Limitations Your labels or sub-labels must not have “/“, “+“, “\“, special characters, or emojies in its name. For example, if your label name is “Inbox/Clients” please rename that label to “Inbox – Clients”. Your labels or sub-labels must not have ” ” at the end or beginning of its name. For example, if your […]
Gmail Label Sharing
How to change Gmail label share to be read-only
Here is how to change to be read-only (the person who invited cannot modify emails): Go to https://www.cloudHQ.net. Go to the Share tab to check if you are the owner of the share (meaning you are the one who shared the label). If you are owner, you should see “Options” for members as shown: Click “Options” […]
How to unshare or remove access to shared folder/label
Here are ways to unshare shared folder/label or remove user from shared folder/label: How to unshare a shared label/folder to all members: Note: Only owner can see this. Go to the Share tab. Click the dropdown of the shared folder to see yourself and other members with access to the shared folder: Click “Unshare folder” to […]
How to accept access to shared folder/label
Here are short instructions for how to accept access to a shared folder/label: Accepting a share from cloudHQ’s website: Note: Member or invitee is assumed to be logged into their own cloudHQ account. Go to the Share tab. Click the dropdown of the shared folder with “Waiting for your response”: Click “Accept” from the shared folder: […]
How to manage shares
NOTE: Please do NOT remove or rename labels you have selected to share: that will cause sharing to stop. How to accept access to a shared folder/label: Accepting a share from cloudHQ’s website: Go to the Share tab. Click the dropdown of the shared folder with “Waiting for your response”: Click “Accept” from the shared folder: […]
How to migrate setup from Tandem.cc to cloudHQ Email and Label Sharing
Migration for Tandem.cc label sharing to cloudHQ Email and Label Sharing is super easy: just set up cloudHQ Label Sharing for labels you were sharing with Tandem.cc and cloudHQ will do the rest.
How to migrate setup from Hiver to cloudHQ Email and Label Sharing
Migration for Hiver to cloudHQ Email and Label Sharing is super easy. You just need to, re-org labels to have a hierarchical structure and then set up cloudHQ Label Sharing for labels you are already sharing with Hiver. cloudHQ will automatically catalog existing emails and labels. STEP 1: Re-organize your labels to have a hierarchical […]
How to configure Gmail Label Sharing if you are not using Gmail Conversations
If your team is not using Gmail conversations then you need to ensure that *all* shares have the option I do not use Gmail conversations – do not share all emails in conversation such as replies and forwards enabled. If this option is disabled then once you share an email by applying a shared label […]
How to set up a simple email support system using cloudHQ Label and Email Sharing
This is a description and tutorial for how to set up a simple email support system in Gmail using cloudHQ’s free Gmail Label and Email Sharing Chrome extension. Here’s how it works: You’ll create a single “support@company.com” email. Customers will be able to send messages to that email address. Your customer service reps will see […]
What are cloudHQ Smart Labels?
NOTE: The assumption here is that you already have Gmail Label Share chrome extension installed and you have a shared label What is Smart Label? The Smart Labels feature allow users to automatically classify all email conversations with certain client. customer or contact. For example, if you are recruiter and you get an answer from […]