Yes – that is possible. Short instructions on how to do that are here.

Yes – that is possible. You can setup rules so that BCC will trigger only when sending to certain recipients. Short instructions on how do that are here.

If you wish to BCC all emails not sent within the organization, please select the option “to everyone, but not to” and exclude domain you want, for example “@gmail.com”. So, any email you send to addresses other than the one you’ve excluded (e.g., “@gmail.com”) will have a BCC added to it.

If you see the error message “Please enter at least one valid email address or domain,” it means you haven’t entered the required email address or domain needed to trigger the autobcc feature. This happens when you choose the rule to only these recipients or to everyone, but not to — you must specify which email addresses or domains these rules should apply to. To have autobcc work for every email you send, use the rule to anyone. In other words, if you are looking to BCC or CC all outgoing emails without any particular condition, make sure to select the to anyone option and then you will not need to enter any email address under the rules section. For step-by-step instructions on setting up these rules, please visit the support pages: How to set rules for automatic BCC or CC for Gmail or How to set rules for automatic BCC for all sent emails.

No, Auto BCC for Gmail by cloudHQ is only available as a Chrome extension for desktop computers. It does not work on mobile devices, including Android and iPhone, because Chrome extensions are not supported on mobile versions of the browser. To use Auto BCC for Gmail, you need to access Gmail through Google Chrome on a desktop or laptop.

Instructions on setting up and managing Auto BCC for Gmail for teams are in support note How to set up Auto BCC for Gmail for Teams. After setting up the team, the team leader (admin) can:

1. Add or remove users
2. Modify users’ automatic BCC or CC rules
3. Make sure the Chrome extension is installed in users’ Chrome browser

Yes, a team admin or team lead can change users’ BCC or CC rules. Teams can find help in the support note How to set up and manage Auto BCC for Gmail for teams.

If you’re a Google Workspace admin, you can remotely install the cloudHQ Chrome extension. Find instructions in support note How to install cloudHQ extensions on your employee’s Chrome browsers. The extension ID is: bfhaienophdigbdknjamfcbhinmmnbha

You can try Auto BCC for Gmail for free. The trial lasts 30 days and you don’t need a credit card to start. There’s no free plan, though, so once the trial ends you’ll need the Premium plan to keep using it. Here’s what you get with Premium: it works inside Gmail; you can set up automatic BCC & CC based on the recipients’ emails or their domain; you can leave certain recipients or whole domains out of your rules; there’s no limit on rules; you can build rules on the from address; and you can BCC/CC to Salesforce, Zoho, Pipedrive, etc. Email and phone support come with it as well.For more details about the current status, please check our pricing page.

Yes. Each Auto BCC rule applies to a single “From” address (alias). If you send from multiple aliases, you must create a separate rule for each alias. Here is an example:

• Rule 1: When emails are sent from sales@company.com BCC archive@company.com
• Rule 2: When emails are sent from support@company.com BCC archive@company.com

This ensures your CC/BCC is added correctly no matter which alias you use.

Auto BCC inserts the Cc or Bcc address as you compose an email in Gmail, in Chrome on a computer where the extension is installed. You can see the address in the Cc or Bcc field before clicking Send.
No copy is added when you send an email:

• from the Gmail app on a phone or tablet
• from a computer or browser where the Auto BCC extension is not installed or is disabled
• from another email program connected to your Gmail account, such as Outlook or Apple Mail
• automatically, for example by Gmail’s vacation responder or by emails sent from other apps

A copy is also not added if you remove the Cc or Bcc address from the email before sending it.
If you use Auto BCC to log emails in your CRM, send those emails from Gmail in Chrome on a computer with the extension installed.

Your 30-day free trial begins when you save your first rule. No credit card is required.

When the trial ends, Auto BCC displays a “Trial expired” message when you open your rules, and you’ll need a Premium subscription to continue using Auto BCC. The same applies when a Premium subscription ends.
Your rules are not deleted. Once you subscribe, you won’t need to set them up again.

Check these first:

• Compose the email in Gmail, in Chrome on your computer. Auto BCC adds the address while you write, so you can see it in the Cc or Bcc field before sending. Emails sent from the Gmail mobile app or from other email programs are not copied.
• Check the From address. Each rule applies only to the address selected under “When emails are sent from.” If you also send from another address or alias, create a rule for that address as well.
• Check the To field. Rules are checked against the recipients in the To field, not the Cc field.
• If you removed the Cc or Bcc address from an email, Auto BCC does not add it back to that email.
• If the Auto BCC button is missing, or no address is added at all, follow How to troubleshoot Google Chrome extensions. It verifies that the extension is installed, enabled, and up to date, and that your Gmail account is still authorized with cloudHQ.

If you are asked to upgrade although you have paid, see Who needs a license for the Gmail apps? You are probably signed in with a different Google account, or this address doesn’t have a license yet.
If it still doesn’t work, email support@cloudhq.net.

Yes. Auto BCC adds the address while you write the email, so you can see it in the Cc or Bcc field. Remove it there before you click Send. Auto BCC doesn’t add it back to that email, and your rule keeps working for your other emails.

It depends on what your rule adds. Recipients don’t see a Bcc address. A Cc address is visible to every recipient. If you copy emails to your CRM or an archive, choose Bcc.

Auto BCC runs inside Gmail in your Chrome browser. As you compose an email, it checks the From address and the recipients in the To field against your rules and adds the Cc or Bcc address. The subject, body, and attachments of your emails are not sent to cloudHQ.

cloudHQ stores your rules (the From address, the addresses or domains in each rule, whether Cc or Bcc, and the address that receives the copy) and the list of addresses you send from. This is why your rules work on every computer where you use Auto BCC.

To suggest addresses when you create a rule, cloudHQ uses your Google Contacts, if they are connected to cloudHQ, and the recipients of your most recent sent emails, if your Gmail account is connected to cloudHQ.

Auto BCC doesn’t send or save the subject, text or attachments of the email you’re writing.

When you install Auto BCC, Chrome asks for permission to “Read and change your data on mail.google.com and www.cloudhq.net.” Auto BCC needs this to add the Cc or Bcc address in Gmail and to load your rules from cloudHQ.

For more details, see How does cloudHQ handle the privacy of my data?

Yes. Install the Auto BCC extension in each browser where you use Gmail, for example Chrome on your office computer and Microsoft Edge on your laptop. Your rules are saved with your Gmail address, so the same rules appear in every browser where you sign in with that Gmail account. You don’t need to create them again. If Auto BCC asks you to sign in to cloudHQ in the new browser, use the same Gmail account.
Emails you send from a browser without the extension don’t get the automatic Cc or Bcc.
You need one license per Gmail address, not per browser or computer. See Who needs a license for the Gmail apps?

Yes. Auto BCC is installed in Microsoft Edge from the Chrome Web Store. Open Auto BCC for Gmail in the Chrome Web Store in Edge, click the Get button, then click the Add Extension button in the window that opens. When Edge confirms that the extension is installed, open Gmail: the Auto BCC button appears in the toolbar above your list of emails, and the Auto BCC icon appears next to the Send button when you write an email.

If you already use Auto BCC in Chrome with the same Gmail account, your rules appear in Edge too.

Yes. When you reply to many emails at once with Bulk Email Reply, your Auto BCC rules are applied to every reply, whether you create drafts or send the replies. Each reply gets the Cc or Bcc address from the rules that match its From address and recipients.

Delete that member’s rules. Open your Auto BCC dashboard, find the member in the Team Members’ Rules section and click the Delete link next to each rule you want to stop. Auto BCC has no switch to pause rules, so if you need the copies again later, add the rule again with the Add Auto BCC Rule button.

No. Auto BCC adds the Cc or Bcc address while you write an email, so it only copies emails you send after you set up a rule. To log your older emails in your CRM as well, use Multi Email Forward, which forwards existing emails to your CRM’s BCC or forwarding address.