Here is a short overview: Free Plan allows share of Gmail accounts (e.g. @gmail.com). Paid Plan allows share of Google Apps or G Suite accounts (e.g. @company.com) and also allows admin integration. By default, Premium plan is inclusive of 2 users – Owner and Shared member. You can add as many licenses as you need […]
All posts by Pauline
Subscription Plans: Multi Email Forward for Gmail
What are the differences between the Free and Paid plans for cloudHQ’s Chrome extension Multi Email Forward? There are some simple and key differences: The free plan allows users 25 emails in the email forward queue per 24-hour period The paid plan allows an unlimited number of emails to forward Service / Feature Free […]
How to fix Yahoo! Mail authorization errors
In some cases, Yahoo! Mail authorization might fail. The reason might be because you do not have two-factor authentication enabled. You have two options: If you do not have two-factor authentication enabled then you need to enable 3rd-party access – by selecting “allow apps that use less security sign in” If you have two-factor authentication […]
File size upload limits
There are always file size upload limits for different cloud services. These limits vary according to account types called “soft” limits, depending on a users’ storage plan. Some limits are hard-coded or built into the cloud app. NOTE: For cloudHQ free plans, the upload limit is 150MB. Here is a summary of the upload limits […]
How to enable camera & microphone for Video Email for Gmail (inside Gmail)
When recording a video inside your Gmail you might need to give permission to Gmail and cloudHQ to access your camera and microphone to record video emails. Here is how to do that: Open Chrome and go to your Gmail (https://mail.google.com) Click on the ‘padlock’ icon and click “Site settings” in the dropdown menu: In […]
How to check who accepted invitation to shared folder/label
Here are short instructions for how to check if invitees have accepted a shared folder or label: Note: The owner or inviter is assumed to be logged into their own cloudHQ account to see this. Go to the Share tab. Click the dropdown of the shared folder to check who has accepted or not: If […]
How to invite others to shared folder/label
Here are ways to invite others to a shared folder/label: Add more members to a shared folder: Note: Member has not been invited in this case. Go to the Share tab. Click the dropdown of the shared folder to see members who have access: Click “Add more people” to invite other members to access the shared […]
How to unshare or remove access to shared folder/label
Here are ways to unshare shared folder/label or remove user from shared folder/label: How to unshare a shared label/folder to all members: Note: Only owner can see this. Go to the Share tab. Click the dropdown of the shared folder to see yourself and other members with access to the shared folder: Click “Unshare folder” to […]
How to accept access to shared label
Here are quick steps to accept access to a shared label: Accepting a share from an email: Note: Make sure you’re logged into your own email account: Go to your email. Open the invitation email and click “Accept Invite”: Create a cloudHQ account if prompted. The shared data will sync automatically, and the owner will […]
IT Admin: How to backup Office 365 Contacts to Google Drive
You can back up your organization’s Office 365 Contacts to other cloud storage services such as Google Drive, Dropbox etc. To set up a real-time backup of Office 365 contacts, you need to create backup sync pairs. Backup sync pairs define how cloudHQ backs up data for individual users. For example, a sync pair might look something like […]