This support note explains how cloudHQ Multi Email Forward can be used to forward multiple emails individually (so each email is forwarded as a separate email) and to preserve email metadata such as subject, TO, CC, BCC, etc.
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How to setup a Google Spreadsheet with your email tracking data
You can setup a Google Spreadsheet with all your tracking history. The spreadsheet will be continuously updated and will contain the following: Subject Date & Time Recipient Email Address Recipient Type Is Opened? Is Replied? Open Count Tracked Links Count Number of Links Clicked Open Date & Time Open IP Address Open Country Open State […]
cloudHQ chrome extensions and ad-blocker extensions
If you are using ad-blocker extensions such as Ghostery, uBlock Origin, or AdBlock Plus you will need to de-install them or whitelist both cloudHQ and Gmail to make everything working. These extensions are intercepting (and changing) communication between your browser and our servers causing our firewall to automatically log you out. Ghostery and cloudHQ chrome […]
How to disable (mute) subsequent desktop notifications
By default, Free Email Tracker will display desktop notifications each time the message is opened. If you do not want to receive any future notification for the email you can select “Mute notifications for this email”:
How to forward multiple emails as a PDF attachment using Save Emails as PDF
To forward emails as a PDF attachment, select emails and then click on Save Emails as PDF -> Compose email to forward emails (attached as PDF)
Google Sheets tutorial: How to hide columns in Google Sheets
This short note explains how to hide columns in Google Sheets
How to forward or send a large number of email messages (as PDF, HTML or Txt)
If you want to forward a large number of emails as PDF, then we suggest converting your emails to PDF first, and then sending your PDF as a link in your email.
What are your obligations under the GDPR?
It is important to remember that you, as the customer and the data controller, also have specific legal obligations under the GDPR. You should be confident that any providers (data processors) that you work with have a robust approach to data protection, understand their obligations under the GDPR, and are well-prepared to meet them. Know, […]
Data Processing Amendment
The Data Processing Amendment is meant for businesses established in the territory of a member state of the European Economic Area or Switzerland, or that, for other reasons, are subject to the territorial scope of the national implementations of Directive 95/46/EC. cloudHQ offers a data-processing amendment and model contract clauses as an additional means of […]
How to exclude folders from the sync
Here is how to exclude certain folders from your sync. Select “Sync & Backup” tab Select sync pair: Click on Modify Options: Click on Exclude folders from sync and de-select folders you do not want to be sync’d: Untick or de-select folders you do not want to be sync’d: