IT admin: How to add Google Workspace users to join your cloudHQ team (if you are Google Workspace admin)

  1. Introduction
  2. Install cloudHQ to Your Google Workspace Domain
  3. Add Google Workspace Users to Your Team
  4. Install cloudHQ on Users’ Chrome Browsers
  5. Troubleshooting

Introduction

If you’re a Google Workspace super-admin, you can automatically set up cloudHQ accounts and assign licenses to your users. This makes it easier to manage your licenses and users.

You can handle your users under the Users tab.
As a Google Workspace admin, you can add users to your team without them needing to create an account.

The setup has three steps:

  1. Make sure you have the right privileges and that the Google Workspace Administrative API is enabled
  2. Add cloudHQ to your Google Workspace domain
  3. Add Users

Install cloudHQ to Your Google Workspace Domain

Before you can add your Google Workspace users to the cloudHQ team, you need to install cloudHQ on your Google Workspace domain. You can find step-by-step instructions in this support article: How to install cloudHQ to your Google Workspace domain. Here is a quick overview of the steps:

  1. Ensure you’re a Google Workspace super admin. Find instructions here: https://support.cloudHQ.net/cloudhq-access-permission-for-google-apps-admin/
  2. Ensure the Google Workspace Administrative API is enabled for your domain. Find instructions here: https://support.cloudHQ.net/how-to-check-if-google-apps-administrative-api-is-enabled-for-your-domain/
  3. Ensure that you are logged out from all other Google Workspace and Gmail accounts. This is required due to Google Workspace Marketplace requirements
  4. Go to Users tab (direct link here: https://www.cloudhq.net/user_manager)
  5. Select Install cloudHQ on your Google Workspace:
  6. Enter your Google Workspace admin email. You must be the super admin of your domain. Click on Verify Google Apps Administrator Email:
  7. Once permissions are verified, click Install cloudHQ to Your Google Workspace Domain:
  8. Follow the steps and allow cloudHQ access.

Add Google Workspace Users to Your Team

Once cloudHQ is installed, you can add team members easily.

  1. Go to Users tab (direct link here: https://www.cloudhq.net/users)
  2. You will see your Google Workspace users. Click Add user for those you want to add to your team.

Install cloudHQ on Users’ Chrome Browsers

You can also install the cloudHQ extension on a user’s Chrome browser remotely. For detailed instructions, see the support guide How to install cloudHQ extensions on your employee’s Chrome browsers.

Troubleshooting

Troubleshooting steps here: https://support.cloudhq.net/it-admin-troubleshooting-the-installation-of-cloudhq-on-your-google-workspace/

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