cloudHQ Gmail Label Sharing allows you to share emails and labels and collaborate on these emails with Gmail users in the same way as you would share folders in Google Drive.
cloudHQ Gmail label sharing will help you collaborate with your teammates by sharing email conversations with them. For example, if you share a Gmail Label called “New Lead” with your team, then whenever you add that label to an email in your Gmail inbox, the email appears in your colleagues’ Gmail accounts too with the label “New Lead” attached.
Emails added to Shared Gmail Labels will sync across accounts within seconds.
This is ideal for:
- Customer service and support: Customer service teams can use label sharing to manage queues of service inquiries or complaints. When an email comes into the general inbox, it can be labeled according to its content and then automatically shared with the relevant person or team to handle the issue.
- Sales teams: Sales teams can use label sharing to track leads or client communication. An email can be labeled as a “new lead” and automatically shared with the team. This helps keep everyone on the same page about new prospects.
- Legal teams: Legal teams can use label sharing to manage and track case-related communication. When an email comes in related to a specific case, it can be labeled and then automatically synced with every team member who is working on the case.
- Hiring / Recruitment: HR professionals can share labeled emails related to applicants or vacancies with relevant personnel within the organization. This can streamline the process of reviewing applications and scheduling interviews.
- Sharing emails with your assistant: Personal or administrative assistants can use label sharing to better manage their manager’s email. They can label an email according to its content or required action and then it will be automatically synced with their manager’s account. This helps keep their manager’s inbox organized and ensures important messages don’t slip through the cracks.