A user is defined as one personalized email address (for example, name@yourcompany.com) whose cloud account is sync’d, backed up, or migrated. Even if this user uses multiple cloud apps (Dropbox, Salesforce, etc.), we still count it as one user. In the case of Egntye, one Egnyte power user is equal to one cloudHQ user.

So, for example, if you have OneDrive (cloudhqtester@gmail.com), Dropbox (cloudhqtester@gmail.com), or Google Drive (cloudhqtester@gmail.com), and you sync or back up these cloud apps, that will be counted as one user/ license.

One user is:
OneDrive (cloudhqtester@gmail.com) ↔ Google Drive (cloudhqtester@gmail.com)
Google Drive (cloudhqtester@gmail.com) → Dropbox (cloudhqtester@gmail.com)

In other words, you can think that we are counting users the same way as Google Workspace, Dropbox Business, Office 365, or Egnyte. Also, one cloudHQ account can manage multiple cloud users.

In addition, for Egnyte, each power user will be counted as one user in cloudHQ.