1. Verify Alert Activation
2. Validate Alert Configuration
3. Confirm Phone Status
4. Examine Carrier Restrictions
5. Review Content Guidelines

If you’re not receiving text alerts, try these troubleshooting steps:

1. Confirm Alert Activation Status: Make sure that your text alerts are enabled. To verify this, visit the Mobile Text Alerts for Gmail Dashboard. If alerts are turned off, you might miss important notifications about your email activity. This situation can occur if you have recently changed your settings, your Gmail gets de-authorized or if your subscription expires, which can disable notifications. So do check your alerts.
2. Validate Alert Configuration: Make sure that your text alerts are properly set up and functioning as intended. First, thoroughly review and confirm the settings and rules of your alerts by visiting the Mobile Text Alerts for Gmail Dashboard. Once you’ve confirmed that everything is configured correctly, proceed to click on the List Text Messages button. This will let you check if the messages you are supposed to receive are actually being sent. You can find the direct URL for this action here: https://www.cloudhq.net/main_save_to_sms. If your expected message is listed there but you still haven’t received it on your mobile phone, the problem might be due to an issue with your mobile device or your service provider. In such a case, you might want to double-check your device settings or contact your mobile service provider for further assistance.
3. Confirm Phone Status: Make sure your phone number is operational. If your phone is not connected, it might be the source of the problem.
4. Examine Carrier Restrictions: If your carrier reports no issues, check for restrictions on messages from unfamiliar or system-generated numbers. Attempt to send a message to a number that previously sent you a confirmation code.
5. Review Content Guidelines: Ensure your emails don’t contain content that violates S.H.A.F.T. (sex, hate, alcohol, firearms, and tobacco) guidelines, as this could block text delivery. For more details, refer to our troubleshooting guide: Troubleshooting “ERROR: Unable to deliver message” errors..