Mobile Text Alerts for Gmail: FAQ (Frequently Asked Questions)

Is it possible to set up text notifications for specific email address?

Yes – that is possible. To that, add a new rule and just enter the email address in the For emails sent from field:
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Is it possible to setup a text alert notification by domain name vs. individual email address?

Yes – that is possible. To that, add a new rule and just enter the domain name in the For emails sent from field. For example to capture all emails send from domain @kw.com you will write kw.com and press enter.
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Does browser need to be running on my computer in order for the SMS / text alerts to be sent?

No – your browser does not need to be active on a computer in order for the alerts to function properly. You do not even need to have extension installed since you can setup everything from web interface:  Text Alerts for Gmail Dashboard. In other words, everything is done in the cloud.

Does Chrome need to run on my computer to send the SMS text alerts?

cloudHQ can work in the background, and it is not necessary for Chrome to be running on your computer for SMS alerts to be sent. cloudHQ’s background services, including SMS alerts, operate independently of your browser’s status once they’re set up. This means you can receive SMS alerts even when Chrome is not actively running on your computer.

How to troubleshoot "ERROR: Unable to deliver message" errors?

The error “ERROR: Unable to deliver message” can happen for numerous reasons. It could be that your phone number is offline, that you mistakenly unsubscribed from your phone number, or that the email message we tried to forward did not comply with S.H.A.F.T. (sex, hate, alcohol, firearms, and tobacco) regulations. Detailed steps for troubleshooting an error like that are in the support note Troubleshooting “ERROR: Unable to deliver message” errors.

How can list and manage sent notifications?

To view and manage all notification and text message alerts that were sent to your mobile phone, please visit the Mobile Text Alerts for Gmail Dashboard. There, you can click on Manage Links to Emails or List Text Messages to access the settings.

How to enable or disable text alerts?

I cannot figure out what to enable SMS Alerts. How can I do it? I cannot figure out what to do with the 4th step in your email: After your Gmail is authorized, go to your Gmail and enable your SMS Alerts – please help.
You can enable or disable text alerts rules via Mobile Text Alerts for Gmail Dashboard. The steps are the following:

  1. Go to Mobile Text Alerts for Gmail Dashboard
  2. Click on enable switch to enable the rule
  3. To disable the rule, click on disable switch

How can I access Mobile Text Alerts for Gmail Dashboard?

Mobile Text Alerts for Gmail Dashboard can be assed via following URL address: https://www.cloudhq.net/main_gmail_smsnotif/setup.

My text alerts got disabled. How can I enable them?

I cannot figure out what to enable SMS Alerts. How can I do it?
You can turn on (enable) text alert rules through the Mobile Text Alerts for Gmail Dashboard. Follow these steps:

  1. Visit the Mobile Text Alerts for Gmail Dashboard
  2. You’ll find your phone number and the list of rules there.
  3. Click the enable switch to activate the text alert rule.

Have a question you cannot find an answer to?

Please check the support notes here. If you still cannot find a support note or an answer to your request, please feel free to contact us at any time, and we will be happy to help. The support email address is: support@cloudhq.net

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