NOTE: If you are looking to install Free Email Tracker
Chrome extension, please check this Getting Started with Email Tracker which explains how to do it.

  1. Compose a new email message, and you will see an email tracking icon at the bottom of the “Compose” window. If you see the image with a red flag that means email tracking is still disabled because you are logged out from cloudHQ. It is necessary to log in into cloudHQ.
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  2. Click Enable tracking at the bottom of the “Compose” window:
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  3. Log back into cloudHQ window appears. Click button to log into cloudHQ:
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  4. After you logged back into cloudHQ Email Tracker is enabled:
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  5. If you want to see all options, just click the Email tracker options button:
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  6. If you want to get email notification when recipients open mail click Send me email notification option:
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  7. Once tracked email is sent, you will also see tracker icon in your Sent Mail:
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  8. Once the receiver opens your email, you will receive an email notification:
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  9. Once tracked email is sent, you will also see tracker icon in your Sent Mail. The icon is bolded:
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  10. How to check status of tracked emails in your Sent Mail:
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How to manage notifications

  1. Clicking the Email Tracker icon on your Gmail redirects you to the Email Tracker Dashboard: https://www.cloudhq.net/mail_track
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    Email Tracker Dashboard is opened using your account:
  2. You can also access the dashboard from your cloudHQ page, please click the Email Tracker icon in your dashboard:
  3. If you don’t want to receive notification for all emails, then you can go to Email Tracker dashboard and tick off “Desktop notifications each time my email is opened” checkbox:
  4. If you want to receive notification just once, then you can go to Email Tracker dashboard and tick “Email me when my email is opened for the first time” checkbox:
  5. If you want to receive notification on your mobile when email opened first time, then you can go to Email Tracker dashboard and tick “Send me a SMS text message when my email is opened for the first time” checkbox:
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  6. You will need to add mobile number and activate if you ticked “Send me a SMS text message when my email is opened for the first time” checkbox:
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    Phone number will be added where notifications will be sent:
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  7. If you want to be reminded when email is not opened after 48 hours, then you can go to Email Tracker dashboard and tick “Send me a reminder via email if my email is not opened in 48 hours” checkbox:
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How to check status of tracked emails

  1. Real-time notifications will display in Chrome as soon as your recipient opens a tracked email:
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  2. The icon in your “Sent” label will show you the status of all emails you’ve sent since installing the tool, including opened, unopened, and not tracked emails:
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  3. Your real-time dashboard includes a full report of all emails you’ve tracked using the tool and click the link for more email details:
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  4. You can check for individual status of emails sent to multiple addresses (whether in to, cc or bcc fields) in dashboard:
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NOTE:
By default, we’ll include a link at the bottom of all tracked emails that lets people know you’re using our tracker. Please check here for further details.
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You can remove this by upgrading to paid Email Tracker here