Here are short instructions on how to manage your sync pairs in the “Sync & Backup” tab:

To see buttons in managing sync pair, click the specific sync pair you want to manage

Manage Sync Pair

Start sync

To start or enable the sync pair, click on the Start button

Manage Sync Pair

To start or enable all sync pairs, click on the Start All Syncs button

Manage Sync Pair

Stop sync

To stop or disable specific sync pair, click on the Pause this Sync button

Manage Sync Pair

To stop or disable all sync pairs, click on the Pause All Syncs button

Manage Sync Pair

Deleting the sync pair will not delete data but will only stop further sync.

To delete sync pair, click on the Delete Sync Pair button

Manage Sync Pair

Modify options for sync

To modify the options defined for sync pair, click on the Modify Options button

Manage Sync Pair

To switch to one-way sync, click “Modify Options” button then click on the Switch to one-way sync button

Manage Sync Pair

Switch one-way

Alternately, to switch to two-way sync, click “Modify Options” button then click “Switch to two-way sync”

Manage Sync Pair

To exclude folder from sync, click “Exclude folders from sync” and untick folders you don’t want to be sync’d



To check advanced options, click link “Advanced options”

Manage Sync Pair

Monitor sync status

To view status of specific sync pair, click on the View Sync Events button

Manage Sync Pair

To view status of all sync pairs, click on the View sync events button

Manage Sync Pair

To view conflict files that had problem with sync, click on the View problems button

Manage Sync Pair

To check if the sync pair is still in initial transfer of data, check for ‘Status’

Manage Sync Pair

To check ifthe sync pair is in progress, check for the status icon on the right if green

Manage Sync Pair

To search for any sync pair, input email or cloud service in the Aearch

Manage Sync Pair

Other buttons

To add a new sync pair, click on the Add New Sync Pair button:

Manage Sync Pair

To request for report of synced or backed up files per sync pair, click “Request Sync or Backup Report”

Manage Sync Pair

To authorize cloud apps in sync pair, click “Authorize”

Manage Sync Pair

To run full scan for certain cloud apps (e.g. webDAV, Amazon S3), click “Run Full Scan”

Manage Sync Pair